Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Work Preference
Interests
Timeline
Hi, I’m

Joyce Simmons

Detroit,US
Joyce Simmons

Summary

With over 20 years of experience as a State Board Certified Nurse Assistant, consistently providing high-quality care to patients in both at-home settings and facility senior care units. Expertise extends to all aspects of patient care, with a proven track record of success in collaborating with multidisciplinary teams to develop effective care plans. Extensive experience in managing complex mental illnesses. Dedicated to long-term problem solving and achieving big-picture objectives. Proactive in providing high-quality patient-centered care, developing strong relationships with patients and their families through empathetic communication, a respectful attitude, and excellent customer service.

Overview

26
years of professional experience

Work History

Henry Ford Hospital

Lobby Assistant
11.2011 - Current

Job overview

  • Kept track of the visitors at the front desk in order to provide visitors with useful local information as well as hospital information
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Explained security policies and procedures to guests and staff to promote visitor confidence and safety
  • Have an excellent attendance record and was always on time for work
  • Used active listening, conflict resolution, and dynamic communication skills to quickly and effectively resolve issues
  • Answered calls to help customers with their questions and concerns

PACE

Patient Care Attendant
10.2022 - 10.2023

Job overview

  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Streamlined mealtime processes by effectively assisting with feeding tasks while attending to individual dietary restrictions.
  • Educated patients on self-care techniques to promote health maintenance and independence after discharge.
  • Maintained a clean and safe environment for patients through regular room cleaning and sanitization.
  • Collaborated with healthcare professionals to develop personalized care plans, resulting in better patient outcomes.

Center for senior independence

Certified Nursing Assistant/Caregiver
04.2000 - 05.2011

Job overview

  • Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking
  • Used mobility devices and hoya equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep my superiors informed of changes
  • Was a constant advocate for the welfare, rights, and needs of patients
  • Followed and enforced safety protocols to protect patients and workers
  • Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices
  • Gathered and documented patient vital signs on a need basis
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Salvation Army

Dietary Assistant
01.1999 - 04.1999

Job overview

  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers
  • Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Kept work areas organized, clean, and sanitized to meet company and regulatory requirements
  • Restocked newly delivered inventory in storage, the kitchen, and the food prep area
  • Strong work ethics, and a wonderful relationship with family members that make working with patient excellent
  • Also willing to go that extra mile when needed

Education

Ross Medical Education Center , Madison Heights, MI

No Degree from Certified Nursing Assistant/Home Caregiver
01.1991

East Catholic High School , Detroit, MI

High School Diploma
01.1983

Skills

  • Strong verbal communication
  • Recordkeeping strengths
  • Quick learner
  • Conflict resolution
  • Client assessment and analysis
  • Creative problem solving

Additional Information

Strong work ethics, and a wonderful relationship with family members that make working with patients excellent. Also willing to go that extra mile when needed. Happy to work over if necessary.
Availability
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Available
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tuesday
wednesday
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friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeGig Work

Work Location

Remote

Important To Me

Work from home optionWork-life balancePersonal development programsFlexible work hours

Interests

Music, Photography, Poetry and Foraging.

Timeline

Patient Care Attendant

PACE
10.2022 - 10.2023

Lobby Assistant

Henry Ford Hospital
11.2011 - Current

Certified Nursing Assistant/Caregiver

Center for senior independence
04.2000 - 05.2011

Dietary Assistant

Salvation Army
01.1999 - 04.1999

East Catholic High School

High School Diploma

Ross Medical Education Center

No Degree from Certified Nursing Assistant/Home Caregiver
Joyce Simmons