Joyce Sitarski
Wayne,MI
Summary
Dedicated Medical Laboratory Technologist proficient in standard sampling and testing protocols in Laboratory settings. Leverages expertise in all assigned laboratory departments to achieve accurate and timely results . Consistently enforces company policies and agency guidelines to comply with state and federal regulations.
Overview
34
34
years of professional experience
Work History
Medical Technologist
Northwest Labs
Southfield, MI
09.2020 - 12.2024
- Maintained safe work environment by wearing personal protective equipment.
- Maintained clean, fully operational laboratory equipment.
- Handled and disposed of chemicals, reagents, and biological samples in compliance with applicable regulations.
- Calibrated and maintained laboratory equipment, troubleshooting technical issues to minimize downtime.
- Planned and carried out regular maintenance on equipment by following procedures and manufacturers' guidelines.
- Performed Sars-CoV2 extractions utilizing multiple extraction kits on the Thermo Fisher, King Fisher Flex System platform.
- Extraction methods performed included the:
- Thermo Fisher Mag Max Viral Pathogen Nucleic Acid Isolation Kit.
- Thermo Fisher Tag Path Covid 19 PoolinliProcomcureoSphaeraMaghaeraMaghaeraMag DNA/RNA Isolation Kit Phoenix Dx Sars-Cov-2 Multiplex Mix.
- Trained for PCR amplification with the Phoenix isolation kit.
- Performed testing for Sars-Cov-2/Flu/RSV on the GeneExpert Xpress System (Cepheid)
- Performed POC testing for InflBiosign/Biosign, Biosign, and Veritor testing kits.
- Performed POC test for Respiratory Syncytial Virus using Veritor and SAS Scientific testing kits.
- Cleaned and sterilized lab area, tools and equipment.
- Kept patient information properly secured and confidential.
- Tested samples within required timeframes and following appropriate standards, logging results in files.
- Completed regular checks and documented use dates for controls, reagents, and calibrators.
- Supported quality control processes by monitoring activities and reporting.
- Followed strict quality control procedures to deliver accurate test results.
- Documented medical test data and results in patient medical records.
- Performed routine and complex laboratory tests using a variety of techniques, instrumentation, and equipment to assist in medical diagnosis and treatment.
- Conducted multiple tests at once, using automated equipment and computerized instruments.
- Interpreted test results, and determined the need for retesting.
- Monitored inventory levels of supplies, reagents and materials used in the lab environment.
- Calibrated laboratory instruments and prepared reagents according to established protocols.
- Conducted quality control procedures to ensure accuracy of testing equipment.
- Provided technical support for other medical staff members regarding laboratory operations.
- Managed multiple assignments simultaneously while meeting tight deadlines.
- Ensured compliance with all regulatory standards including HIPAA, OSHA and CLIA requirements.
- Participated in proficiency testing and external quality assessment schemes to benchmark laboratory performance against peers.
- Maintained accurate records of patient test results and reported any abnormalities to the physician.
- Worked as a Shift Team Lead, overseeing Chemistry and Immunoassay instrumentation testing.
- Assisted with training new lab assistant hires.
- Assisted the Accessioning department by providing guidance in determining the acceptability of specimens for testing, according to established procedures for in-house and send-out referral testing.
- Assisted in troubleshooting technical problems related to specimen accessioning process.
- Labeled, logged, and tracked specimens according to established protocols.
- Ensured that all necessary supplies were available for daily operations.
- Operated centrifuges, microscopes, pipettes, and other laboratory equipment as needed for specimen preparation.
- Organized incoming requests for testing according to priority status.
- Resolved any discrepancies between patient identity labels on specimens and medical record numbers on requisitions.
- Unloaded, unpacked, and routed incoming specimens by type to different staging areas for further processing.
- Prepared specimens for in-house testing and for transport to off-site reference laboratories.
Quality Control Laboratory Technologist
Pointe Scientific/Medtest DX
Canton, MI
10.2016 - 07.2020
- Collaborated closely with Management to promote team-oriented approach in daily activities.
- Assisted Management with scheduling stabilities and working reagents.
- Performed microbial and PH testing on stability products.
- Performed Quality Assurance and stability testing on products received into the lab to ensure specifications were met before release of product to production.
- Performed stability testing to ensure that products quality and stability claims were met.
- Performed final kit inspections to ensure that the product assemblies met specifications.
- Assisted and/or performed proficiency sample scheduling, testing and reporting.
- Assisted and/or performed outside source testing for control value assignment.
- Assisted management in investigating and resolving issues related to: Instrumentation, QA testing, Technical Service related investigations.
- Assisted management with internal and external audits.
- Assisted management in assuring required maintenance was performed, documented and current.
- Assisted in training personnel.
- Performed formulation area checks, verifying that calculations and materials were correct before formulation.
- Performed testing, maintenance, and trouble shooting procedures on multiple automated and manual instruments.
- Reviewed peer reports for accuracy and completeness.
- Monitored expiration dates and quantities of stock inventory.
- Provided phone support for Technical Support department assisting customers with technical questions and issues related to instrumentation and/or product inquiries.
- Participated in annual safety training.
Clinical Lab Supervisor, Medical Technologist
Laboratory Corp Of America Holdings
Livonia, MI
10.1990 - 05.2015
- Performed data entry of laboratory requisitions while processing clinical specimens
- Processed, packed, shipped specimens for outside referral lab testing.
- Managed specimen sample handling, receiving, storage and inventory.
- Created worksheet and logged samples correctly into the computerized tracking system.
- Prepared specimens for analysis.
- Performed diagnostic and therapeutic laboratory procedures. Executed testing in areas of chemistry, toxicology, hematology, coagulation, urinalysis and microbiology specific to Nucleic Acid Amplification testing.
- Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
- Performed both routine and emergency maintenance on laboratory instruments.
- Maintained current knowledge of developments in technical instrumentation.
- Prepared quality control testing materials and reagents.
- Carefully reviewed test results for accuracy.
- Identified abnormal test results.
- Communicated critical test results to appropriate client staff.
- Quickly responded to and resolved all customer service issues in timely manner.
- Assisted with laboratory projects at various out of state company sites.
- Supervised staff of 3-5 technical employees.
- Performed employee reviews.
- Performed annual technical competency reviews.
- Participated in monthly corporate quality control meetings.
- Conducted monthly departmental quality control meetings.
- Created laboratory quality assurance plan with dashboard.
- Attended instrument vendor training.
Education
Bachelor of Science - Biology
Central Michigan University
Mount Pleasant, MI2 year training with internship - Medical Laboratory Technology
Michigan Paraprofessional Training Inst.
Romulus, MISkills
- Detail orientated
- Learned multiple laboratory lab information systems (LIS)
- Extensive experience in specimen handling from pre-analytical to analytical and post analytical stages
- Product inspections
- Safety procedures
- Staff mentoring
- Ability to adhere to compliance procedures in all areas
- Ability to maintain accurate work records including temperature logs, maintenance records and corrective action documentation
- Ability to read and follow technical procedures outlined in Standard Operating procedures
- Experience with pipetting and serial dilutions
- Inspections and audits
- Manual Dexterity
- Coordinated the validation of new testing and/or
instrumentation - Focused on quality completion of all lab procedures
under tight deadlines and work well under pressure - Experience in Customer Service skills
- Sharp critical thinker
- Participated in College of American Pathology (CAP) inspections
- CLIA, HIPPA, & OSHA compliance
- Knowledge of customer service, referral testing,
bench testing, quality control and lab supervision - Able to work both independently or in a team
environment - Collaborate with others to achieve common goals
- Prepare biohazard waste for pickup disposal
References
References:
Geryl Edwards - Coworker Northwest Labs
248-250-1355
Robin Shelton - Coworker, Pointe Scientific/Medtest DX and Northwest Labs
586-219-5646
Additional Information
- Joyce Sitarski
April 6, 2023
Dear Hiring Manager,
I am writing to express my interest in the Consultation Service Client Services Representative position. I am a self-motivated and progress-driven Medical Technologist with prior experience in send out testing and Customer Service having an extensive background in this industry. I believe I meet all the essential criteria for the role and feel I can make an effective and immediate contribution to your team.
Upon reviewing the job responsibilities listed in the job description I believe that my skills in time management, customer service and technical support fit well for this position. I have handled tasks very similar to what you have outlined. I have developed a clear understanding and ability to multitask and prioritize work requirements in a timely manner.
I started my career with Labcorp as a Customer Service Representative. In that role I called accounts to clarify test requests, inform clients of tests that could not be performed due to various problems, ie, improper samples, improper specimen handling, insufficient sample amount, lab errors, etc. I communicated with other lab departments to clarify issues involving transportation or accessioning issues. I sent out, tracked and followed up and inputted test results for samples sent to reference laboratories for other esoteric testing. I eventually worked full time in a reference (send out) testing capacity. Followed by last position as a Laboratory Supervisor. My past experience with previous employers in the clinical laboratory field, allowed me to hone my abilities and take on more challenging opportunities such as working as a Customer Technical Support Representative when I started my employment with Pointe Scientific. I plan to take what I have learned in my past employments and apply it to this position with the dedication to constantly improve and exceed expectations.
Please take a look at my enclosed resume for more details about my work experience and qualifications. I'd really like to speak with you more about the position, and I look forward to hearing from you soon.
Thank you for your time and consideration,
Joyce Sitarski
Timeline
Medical Technologist
Northwest Labs
09.2020 - 12.2024
Quality Control Laboratory Technologist
Pointe Scientific/Medtest DX
10.2016 - 07.2020
Clinical Lab Supervisor, Medical Technologist
Laboratory Corp Of America Holdings
10.1990 - 05.2015
Bachelor of Science - Biology
Central Michigan University
2 year training with internship - Medical Laboratory Technology
Michigan Paraprofessional Training Inst.
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