Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joyce Taylor

Forrest City,Arkansas

Summary

Dynamic PFCE Coordinator at SCUS Head Start Programs Inc, adept at enhancing program effectiveness through strategic communication and compliance oversight. Proven ability in data management and relationship building, ensuring high-quality support for families. Recognized for implementing efficient documentation systems and conducting impactful training sessions.

Overview

29
29
years of professional experience
1
1
Certification

Work History

PFCE Coordinator

SCUS Head Start Programs Inc
11.2011 - Current
  • Coordinated communication among staff, families, and community partners to enhance program effectiveness.
  • Conducted assessments of service delivery to ensure high-quality support for children and families.
  • Oversaw compliance with federal and state regulations, maintaining accreditation standards within the program.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Conducted monthly Positive Solution Parenting Trainings.
  • Assisted with recruitment events.
  • Entered data into Child Plus
  • Processed and first level approved applications.

Administrative Assistant

CSO Head Start
03.1996 - 11.2011
  • Developed filing systems to improve document retrieval efficiency and compliance with regulatory standards.
  • Assisted in preparing reports and presentations, ensuring clarity and accuracy of information presented.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained inventory of office supplies and placed orders.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.

Education

Associate of Applied Science - Early Childhood Education

Eastern Arkansas Community College
Forrest City, AR
05-2023

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • Relationship building
  • MS office
  • Discretion and confidentiality
  • Document management

Certification

  • ServSafe Certification, - 5/24/2023
  • Heartsaver First Aid CPR AED - 5/15/2025
  • Family Service Credential - 12/6/2018
  • ERSEA Certification - 1/26/2023

Timeline

PFCE Coordinator

SCUS Head Start Programs Inc
11.2011 - Current

Administrative Assistant

CSO Head Start
03.1996 - 11.2011

Associate of Applied Science - Early Childhood Education

Eastern Arkansas Community College