Summary
Overview
Work History
Education
Skills
Timeline
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Joyce Telucien

Margate

Summary

Dynamic Transitional Care Coordinator with a proven track record at Centers Plan for Healthy Living, excelling in care coordination and patient advocacy. Expert in psychosocial assessment and resource identification, I develop tailored care plans that enhance patient outcomes. Passionate about community outreach, I effectively navigate healthcare systems to support individuals and families in their transitions. Detail-oriented Medical and Health Services Manager, passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor, focused on driving team collaboration. Resourceful professional in healthcare management, known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Transitional Care Coordinator

centers plan for healthy living
Margate
01.2017 - 05.2024
  • Collaborated with community agencies to coordinate resources for transitioning patients into their home environment.
  • Identified key sources of information that could be helpful to patients, families, and other individuals.
  • Assessed client needs and developed treatment plans accordingly.
  • Composed or prepared correspondence, case notes and narratives with computer-based applications.
  • Developed workable solutions for recurring problems for individuals and families.
  • Attended team meetings and provided feedback on case updates and treatment recommendations.
  • Engaged in community outreach and program development to support patient and caregiver needs.
  • Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.

Hospital Social Worker

Broward Health Imperial Point
Fort Lauderdale
10.2015 - 01.2017
  • Monitored patient compliance with medications, treatments, and therapies as prescribed by physicians.
  • Advised on policy development and assisted in community program implementation.
  • Provided psychoeducation regarding mental illness diagnosis and management strategies to both patients and their families.
  • Collaborated with other professionals to assess client needs.
  • Communicated effectively with referral sources concerning client progress and status updates in order to ensure continuity of care upon discharge from the facility.
  • Conducted comprehensive psychosocial assessments to identify patient needs and strengths.
  • Maintained confidential case documentation.
  • Supported the development of long-term goals by providing follow up services after discharge from the hospital.
  • Utilized evidence-based practices to inform interventions and care plans.

Education

Bachelor of Science - Public Relations And Communications

Florida State University
Tallahassee, FL
05-2008

Skills

  • Care coordination
  • Patient advocacy
  • Case management
  • Psychosocial assessment
  • Resource identification
  • Community outreach
  • Documentation management
  • Care plan development
  • Time management
  • Community resources
  • Healthcare navigation
  • Transition planning
  • Discharge planning
  • Health information systems
  • Multitasking capacity
  • Attention to detail
  • Problem-solving abilities
  • Professionalism

Timeline

Transitional Care Coordinator

centers plan for healthy living
01.2017 - 05.2024

Hospital Social Worker

Broward Health Imperial Point
10.2015 - 01.2017

Bachelor of Science - Public Relations And Communications

Florida State University

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Joyce Telucien