Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joyce Thompson

Lebanon,TN

Summary

Versatile Medical Assistant Office Operations with 18 years of experience in medical and administrative support. Robust history of accurately documenting patient health information and collecting vital signs. Efficiently schedules appointments and records patient insurance information. Reliable Medical Support professional with 18 years of experience in medical office environment. Expertly assist with office operations and physician support by gathering patient information, Demographic information and insurance information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized medical assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge.

Overview

18
18
years of professional experience

Work History

Medical Assistant Office Operations

Ascension
Lebanon, TN
02.2004 - Current
  • Obtained client medical history, medication information, symptoms and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared initial patient charts for admission.
  • Compiled necessary documents for surgical billing packages.

Education

High School Diploma -

Hume - Fogg High School
Nashville, TN
05.1974

Skills

  • Physician Communication
  • Customer Satisfaction
  • Electronic Recordkeeping
  • Cash Register Operations
  • Patient Needs Assessment
  • Multi-Line Telephone System Operation
  • Patient Health Information Access
  • Medical Recordkeeping
  • Information Intake
  • Employee Training Program
  • Healthcare Management
  • Clerical Support

Timeline

Medical Assistant Office Operations

Ascension
02.2004 - Current

High School Diploma -

Hume - Fogg High School
Joyce Thompson