Joyce Todd
Columbia,KY
Summary
Dynamic RN with extensive experience at Maxim Healthcare, excelling in patient safety and care coordination. Proven ability to enhance patient outcomes through effective education and compassionate support. Skilled in wound care management and regulatory compliance, fostering teamwork and communication among interdisciplinary teams to achieve optimal care delivery.
Overview
37
37
years of professional experience
Work History
RN Staff Nurse
Maxim Healthcare
06.2017 - Current
- Administered medications and treatments in accordance with established protocols and patient care plans.
- Collaborated with interdisciplinary teams to develop and implement individualized patient care strategies.
- Monitored vital signs and assessed patient conditions, reporting significant changes to the healthcare team promptly.
- Educated patients and families on health management, treatment options, and post-discharge care instructions.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
Utilization Review/Case Manager
Russell County Hospital
09.2001 - 05.2016
- Coordinated client assessments to identify needs and develop comprehensive care plans.
- Monitored client progress, ensuring adherence to treatment and service plans.
- Collaborated with interdisciplinary teams to facilitate effective service delivery.
- Advocated for clients' rights and access to necessary resources and services.
- Mentored junior case managers on best practices in client management and documentation.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Analyzed trends and data to inform decision-making and program development.
- Advocated for social and community service programs to increase awareness and funding.
- Participated in community events to promote services and engage with public.
- Provided leadership, guidance and support to staff members.
- Assessed community needs and identified resources for social and community service programs.
MDS Coordinator
Somerwoods Nursing And Rehabilitation Center
07.1999 - 09.2001
- Coordinated comprehensive assessments for resident care planning and compliance with regulations.
- Collaborated with interdisciplinary teams to optimize resident outcomes and enhance quality of care.
- Developed and implemented training programs for staff on MDS documentation and procedures.
- Reviewed and analyzed MDS data to ensure accuracy and improve care delivery processes.
- Mentored new staff on best practices for MDS coordination and regulatory compliance standards.
- Managed updates to resident care plans based on ongoing evaluations and regulatory changes.
- Facilitated communication between healthcare providers, residents, and families to address concerns promptly.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Verified prompt and accurate completion of MDS activities for billing.
- Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
- Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
- Established regular review processes to evaluate the accuracy and completeness of MDS records, leading to proactive identification of potential issues before they escalate.
- Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
- Reduced errors in data collection by streamlining the MDS process and improving communication among interdisciplinary teams.
- Led weekly utilization review to go over recent clinical activities.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Supported facility-wide initiatives aimed at reducing hospital readmissions by closely monitoring MDS data for trends and potential areas of concern.
- Improved communication between departments by establishing clear protocols regarding assessment timelines, leading to more efficient care planning processes.
- Reviewed missing assessment reports and analyzed issues for leadership team.
- Reduced hospital readmissions with proactive monitoring and intervention for residents at high risk.
- Achieved significant improvements in MDS accuracy and timeliness, recognized by facility leadership.
- Advanced personal knowledge of MDS regulations and best practices through continuing education and professional development activities.
- Ensured compliance with federal and state regulations by meticulously reviewing and updating resident care plans.
- Improved interdisciplinary team collaboration by organizing regular strategy meetings to discuss care plans and resident needs.
- Developed policies and procedures to standardize MDS coordination across facility, leading to more efficient operations.
- Supported resident families with clear communication, providing updates on care plans and answering questions about MDS process.
- Enhanced resident satisfaction, establishing strong rapport and addressing concerns promptly.
- Minimized manual system errors with streamlined data entry process.
RN Supervisor
LakeCumberland Home Health
07.1989 - 01.1998
- Supervised nursing staff, ensuring adherence to patient care standards and regulatory compliance.
- Implemented quality improvement initiatives, enhancing patient outcomes and service delivery efficiency.
- Coordinated interdisciplinary team meetings, fostering collaboration among healthcare professionals for optimal patient care.
- Mentored junior nurses, providing guidance on best practices in clinical care and patient management.
- Developed training programs for staff, improving skills and knowledge in home health procedures and protocols.
- Evaluated patient care plans, ensuring alignment with best practices and individualized treatment goals.
- Oversaw documentation processes, maintaining accurate records to support compliance and quality assurance efforts.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Successfully managed resources within budget constraints while maintaining high-quality care standards for all patients served in the unit.
- Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
GED -
Russell County High School
Russell County KY10.1983
Associate of Science - Nursing
Somerset Community College
Somerset KY05-1985
Skills
- Mental health care
- Clinical judgment
- Diabetes management
- Geriatric nursing
- Home health care
- Cardiac care
- Pediatric nursing
- Patient safety
- Direct patient care
- Wound care
- Intake and discharge
- Patient education
- Medication and IV administration
- Team training and development
- Tracheostomy care
- Family education
- Medication administration
- Patient care
- Care planning
- Patient management
- Specimen collection
- Disease prevention
- Patient counseling
- Case management
- Chronic disease management
- Infection control measures
- Regulatory compliance
- Wound care management
- HIPAA protocol adherence
- Respiratory support
- Nursing process
- Vitals monitoring
- Accurate documentation
- Patient condition monitoring
- Intravenous therapy
- Certified in CPR/AED
- Patient care assessment
- Monitoring vital signs
- Documentation
- Care coordination
- Clear patient communication
- Cardiac monitors
- Strong clinical judgment
- Diet and nutrition
- Infection control
- Compassionate and caring
- Insulin medication assistance
- Patient and family advocacy
- Blood draw and sample collection
- Acute care expertise
- Heartsaver CPR AED (CPR AED)
- Rehabilitation assistance
- Healthcare personnel supervision
- Patient examination
- Home care
- Oxygen saturation standards
- Medical procedure preparation
Timeline
RN Staff Nurse
Maxim Healthcare
06.2017 - Current
Utilization Review/Case Manager
Russell County Hospital
09.2001 - 05.2016
MDS Coordinator
Somerwoods Nursing And Rehabilitation Center
07.1999 - 09.2001
RN Supervisor
LakeCumberland Home Health
07.1989 - 01.1998
GED -
Russell County High School
Associate of Science - Nursing
Somerset Community College