Joyce Tor
Fort Wayne,IN
Summary
Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Overview
21
21
years of professional experience
Work History
Franchise Owner/Operator
Jani-King
Greensboro, NC
01.2010 - Current
- Own a part-time cleaning service that specializes in the industrial maintenance of commercial accounts
- Provided part-time training, and administrative assistance from a local regional office & from home
- As a Jani-King franchise owner, my job contributes to the $110 billion consistent growth each year
- Implemented three reporting tools using Microsoft Excel to track sale and labor reports which improved reporting efficiency by 60%
- Provided Jani-King customers a level of service unequaled in the cleaning industry, with letters of recommendation
- Committed to every cleaning project with 100 percent dedication
- Created a cooperative positive atmosphere that reflects the personality of a successful, vibrant and enthusiastic company.
Sales Representative
Conn's Home Plus
Greensboro, NC
08.2019 - 07.2023
- Financing and sales representative
- Called customers to set up appointments
- Got customers approved for financing and went through the selling process with them.
Zone Manager
TESSCO Technologies
Baltimore, MD
01.2007 - 01.2010
- Managed a 23,000 square foot area within a 100,000 square foot distribution center of cellular accessories
- Diligently managed a logistics inventory database of over 50,000 items
- Helped to maintain a correct count of stock levels to prevent lost sales
- Recorded cycle-count of inventory to ensure stock levels were maintained and merchandise was ready for distribution.
Picker/Packer
TESSCO Technologies
Baltimore, MD
01.2006 - 01.2007
- Performed picking and packing duties at TESSCO Technologies.
Stocker
Rite-Aid
Baltimore, MD
01.2005 - 01.2006
- Performed stocking duties at Rite-Aid.
Education
Bachelor of Business Administration - Healthcare Management
American InterContinental University
Schaumburg, ILAssociate of Arts - Business Administration
American InterContinental University
Schaumburg, ILSkills
- Healthcare Management
- Facilities Maintenance
- Sales
- Customer Service
- Salesforce
- Medical Billing
- Communication Skills
- ICD-10
- Analysis Skills
- Kitchen Experience
- Organizational Skills
- Operations Management
Personal Information
Title: Franchise Owner/Operator - Jani-King
Languages
- English
- Arabic
Timeline
Sales Representative
Conn's Home Plus
08.2019 - 07.2023
Franchise Owner/Operator
Jani-King
01.2010 - Current
Zone Manager
TESSCO Technologies
01.2007 - 01.2010
Picker/Packer
TESSCO Technologies
01.2006 - 01.2007
Stocker
Rite-Aid
01.2005 - 01.2006
Bachelor of Business Administration - Healthcare Management
American InterContinental University
Associate of Arts - Business Administration
American InterContinental University