Joyce Trinidad
Denver,CO
Summary
Adaptable Warehouse Worker with diverse experience in customer relations skills, inventory, shipping and assembling areas. Flexible and resourceful in learning new tasks, works well in a team environment while meeting deadlines. Diligent professional with a solid work ethic. Computer literate. Practice safety.
Overview
2025
2025
years of professional experience
Work History
Supervisor/Warehouse Manager
Food Bank of the Rockies
- Unloading and pre-count all incoming product; note any damage or shortages on the bill of lading and notify appropriate department
- Put away product in storage racking once product tagged per storage requirements
- Run daily WAP (Warehouse Activity Plan)
- Pulling orders as submitted by agencies
- Stage orders for pickup or delivery
- Partner with Inventory Control to manage inventory
- Partner with Programs Department for efficient distribution of Push
- Inspection of freezers and coolers for cleanliness, temperature and proper operation
- Alerting Director of Operations if equipment malfunctions
- Fixing timecards for staff
- Forklift trainer (Electric pallet jack, stand-up and sit downs)
- Managed a total of 15+ staff members typically including two leads and a administrative specialist
- Fixed any missing orders in system (Ceres) or when picked up
- Used RF gun to scan all product for correct inventory
- Scheduled temporary workers to come in and pull orders when needed
- Printed, built and organized all orders to be selected
- Ensures the core processes of the team are efficient and accurate including: Replenishment, Order fulfilment, Inventory rotation and handling
- Attend weekly meetings and maintain lines of communications with various departments regarding proper disposition of product
- Create and execute developmental plans for your key team members
- Provide team member training on equipment and processes/tasks
- Gather, create and implement metrics to measure process and further the teams' efficiencies
- Provide leadership backup capacity for other Operation supervisors
Stock Keeper III - Receiving Clerk
City And County Of Denver - DIA
04.2024 - 01.2025
- Optimized storage space utilization by rearranging merchandise according to size, weight, or frequency of use guidelines.
- Maintained accurate records of incoming shipments, ensuring seamless integration into the existing inventory system.
- Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
- Contributed to the continuous development of warehouse procedures by providing feedback on processes and suggesting areas for potential enhancement.
- Receive incoming shipments from vendors and process into systems.
- Ensure that incoming stock is properly checked in verifying count and part #’s for accuracy.
- Drive to local vendors and pickup parts.
- Unload trucks using warehouse equipment, i.e., forklift, pallet jacks, dollies.
- Process all outbound shipping timely and accurately and notify shipping company for pickup.
- Communicate with Parts Specialist on parts issues and discrepancies.
- Communicate with Purchasing Technicians on parts and Purchase Orders.
- May contact vendors on issues.
- Communicate with customers on parts for issues, pickups, etc.
Youth Correctional Officer
Youth Correctional Officer
10.2023 - 02.2024
- Maintain a safe environment through appropriate supervision and use of behavioral management skills and interventions in order to guide youth through daily living and leisure activities
- Conduct searches of individuals and rooms for contraband items
- Inspect and ensure the safety and security of doors, windows, and youth center grounds
- Inspect common areas and youth center living units to maintain health, safety and sanitation standards
- Implement and document suicide precautions monitoring, safety plans and behavior agreements for those youth at high risk of hurting themselves or others or demonstrating other serious behavioral concerns
- Monitor secure perimeter and monitor and control access to restricted areas
- Use conflict management, non-escalation and de-escalation skills and, in emergencies, use approved physical response techniques when all other interventions have failed
- Develop and maintain professional relationships with youth to support them in their programming
- Teach, coach and redirect youth within the behavior management program and role model prosocial behavior at all times
- Reinforce use of safe practices including methods of supervision and structure that maintain a non-violent environment
- Facilitate educational, skill development, recreation, and other youth groups and activities
- Support treatment and case plan goals and objectives developed by the Behavioral Health & Medical Services unit
- Provide supervision and support of community transition/reintegration opportunities for youth
- Adhere to and reinforce established DYS rules, policies, and procedures and utilize proper protocols when responding to critical incidents, physical altercations, medical emergencies, fire drills and other incidents
- Utilize computer software to document incident reports and other activities when required
Warehouse Worker
Food Bank of the Rockies
12.2014 - 09.2021
- Assists in providing a clean and safe warehouse while maintaining supplies, tools, equipment, and storage areas in compliance with OSHA and company policies and procedures
- Collaborates heavily and closely with volunteers (training, monitoring offering effective communication)
- Delivers professional, patient and resourceful customer service
- Operates Forklift and pallet jacks safely
- Receives and verifies stock items, tracking and recording manually or into database system
- Safely and accurately packs and unpacks items to be stocked on warehouse racking
- Stores items in an orderly and accessible manner in warehouse, tool rooms, supply rooms or other areas in adherence to OSHA and company policies
- Troubleshoots and rectifies discrepancies and adjust errors accordingly
- Verify inventory computations by comparing to physical counts of stock
Clerk
Roadlink
04.2014 - 08.2014
- Delivered extensive Customer Service in a professional and welcoming manner
- Forklift/Pallet jack operation
- Heavy equipment operation
- Inbound/Outbound calls
- Monitored the system for equipment failure or errors in performance
- Organizational duties of documents
- Provided extensive record keeping both electronically and on paper
- Recorded product, packaging and order information
Material Handler
Rodriguez Industry for Furniture
01.2012 - 04.2014
- Assisted in marketing and advertising campaigns
- Delivered professional and efficient customer service, providing troubleshooting to exceed customers' needs in a timely manner
- Ensured various (delivery) deadlines were met
- Heavy recordkeeping
- Inventory management
- Performed quality and quantity assurance
Education
High School Diploma -
Hinkley High School
05.2011
Skills
- Ability to communicate effectively
- Attention to detail
- Exceeds at meeting deadlines
- Forklift certified
- Organized and prioritize while multi-tasking
- OSHA compliant
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Inventory control
- Team building
- Processes and procedures
- Public speaking
Languages
Spanish
Native or Bilingual
Timeline
Stock Keeper III - Receiving Clerk
City And County Of Denver - DIA
04.2024 - 01.2025
Youth Correctional Officer
Youth Correctional Officer
10.2023 - 02.2024
Warehouse Worker
Food Bank of the Rockies
12.2014 - 09.2021
Clerk
Roadlink
04.2014 - 08.2014
Material Handler
Rodriguez Industry for Furniture
01.2012 - 04.2014
Supervisor/Warehouse Manager
Food Bank of the Rockies
High School Diploma -
Hinkley High School
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