Joyce Werkheiser
Summary
Medical Billing and Coding Specialist with 10 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Medical Coder CCS-P Ahima
FHN - Freeport Health Network
12.2001 - Current
- Verified, coded and added modifiers to diagnoses.
- Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Followed up with medical staff regarding missing information in patient records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Input data into computer programs and filing systems.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Verified accuracy of patient information in medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Certified CMA AAMA
FHN - Freeport Health Network
05.2004 - 04.2013
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Administered medications to patients and remained vigilant for negative side effects.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
No Degree - Medical Coding Certification
Highland Community College
Freeport, IL05.2013
Associate of Applied Science -
Rockford Career College
Rockford, IL05.2004
Skills
- CPT Code Modifiers
- Diagnostic Codes
- Medical Terminology
- Knowledge of Treatments
- Records Accuracy
- Document Quality
- 3M Encoder
- Electronic Health Records Systems
- Procedural Codes
- EMR Systems
Certification
- CCS-P - Certified Coding Specialist - Physician - Based
- Certified Medical Assistant, FHN - 2004 to current
Photography
My photography is an evolving thing. I shoot mostly nature and outdoor scenes. I make framed photos and greeting cards with my photo's as well.
Timeline
Certified CMA AAMA
FHN - Freeport Health Network
05.2004 - 04.2013
Certified Medical Coder CCS-P Ahima
FHN - Freeport Health Network
12.2001 - Current
No Degree - Medical Coding Certification
Highland Community College
Associate of Applied Science -
Rockford Career College
- CCS-P - Certified Coding Specialist - Physician - Based
- Certified Medical Assistant, FHN - 2004 to current
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