Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Joyce Wiah

Worcester,MA

Summary

Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.

Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

11
11
years of professional experience
1988
1988
years of post-secondary education
1
1
Certification

Work History

CNA

Milbury health care center
Worcester, MA
02.2018 - Current
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Communicated effectively with residents, families, and healthcare team members.
  • Supported residents during rehabilitation exercises and mobility assistance.
  • Managed inventory of medical supplies and ensured proper storage practices.
  • Participated in training sessions to enhance caregiving skills and knowledge.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Monitored food intake and output as directed by nursing staff.
  • Provided emotional support to family members during difficult times.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Transported residents within the facility as needed.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Administered medications under supervision of a licensed nurse.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Maintained cleanliness and safety of resident living areas and equipment.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.

CNA

Holy Trinity RehabilitationCenter
Worcester, MA
05.2020 - 06.2023
  • Assisted nursing staff in monitoring patient vital signs and reporting changes promptly.
  • Maintained cleanliness and safety in resident living areas, ensuring a healthy environment.
  • Provided compassionate care to residents, supporting daily living activities and personal hygiene.
  • Collaborated with team members to develop and implement care plans for residents.
  • Educated residents on health and wellness practices to promote overall well-being.
  • Documented patient care activities accurately in electronic health records systems.
  • Communicated effectively with families regarding resident needs and care updates.
  • Supported mobility for residents through safe transfer techniques and equipment use.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.

CNA

ArborAssociate inc.
Worcester, MA
08.2014 - 08.2019
  • Assisted residents with daily living activities and personal care tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and safety of resident living areas and equipment.
  • Documented patient information accurately in electronic health records.
  • Communicated effectively with residents, families, and healthcare team members.
  • Supported residents during rehabilitation exercises and mobility assistance.
  • Managed inventory of medical supplies and ensured proper storage practices.
  • Participated in training sessions to enhance caregiving skills and knowledge.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Monitored food intake and output as directed by nursing staff.
  • Provided emotional support to family members during difficult times.
  • Transported residents within the facility as needed.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Administered medications under supervision of a licensed nurse.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Used mobility devices to transport patients.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Distributed drinking water and nourishment to residents.
  • Assisted residents in preparing for activities and social programs.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Supported non-ambulatory residents in range of motion exercises.
  • Documented activities and recorded information in EMR system.
  • Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Collected specimens from patients for laboratory testing purposes.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.

Education

D.Tweh High School
Monrovia, Liberia

Skills

  • Vital sign monitoring
  • Electronic health records
  • Patient care documentation
  • Medication administration
  • Infection control protocols
  • Supply management
  • Interpersonal communication
  • Team collaboration
  • Problem solving
  • Compassionate care
  • Time management
  • Emotional support
  • Conflict resolution
  • Flexibility and adaptability
  • Patient hygiene assistance

Certification

CNA Certification

Registration#CNA66072

Expiration Date# 02/10/2027

References

References available upon request.

Timeline

CNA

Holy Trinity RehabilitationCenter
05.2020 - 06.2023

CNA

Milbury health care center
02.2018 - Current

CNA

ArborAssociate inc.
08.2014 - 08.2019

D.Tweh High School

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