Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
REGISTERED NURSE
Grant Center & Rehabilitation Center
Williamstown, KY
06.2025 - Current
Providing comprehensive nursing care to residents in accordance with their individual care.
Administer medications and treatments as prescribed by the physicians and document all care provided.
Monitor resident’s health status, noting any changes in condition and responding appropriately.
Collaborate with a multidisciplinary team to develop and implement comprehensive care plans for the residents.
Document and maintain clear and accurate records of residents’ care, condition, and progress.
Ensure each residents’ safety and security at all times.
HEALTH CLINICAL SERVICES SENIOR ANALYST
Accenture, Inc
Taguig City, Philippines
06.2022 - 03.2025
Training new hires regarding the pre-process and processes to become a Medical Quality Documentation Specialist that includes the following:
Documenting physician-patient interactions that is identified pertinent information only and capturing dictated notes from the encounter.
Documenting patient history, physical examination, procedures, lab results, radiographic impressions, and any other information pertaining to the patient’s encounter.
Maintaining the electronic health record system by entering each patient’s data accurately.
QUALITY COMPLIANCE ANALYST
EXL SERVICE PHILIPPINES, INC
Pasay City, Philippines
09.2019 - 07.2022
Monitors process transactions to ensure client standards are met as well as process improvement opportunities identified.
Track process transactions and implement sampling methodology.
Audit client clinical claims review functions per process guideline.
Communicate case consults to Quality Management team both internally and client level.
Assisting operations in identifying training needs and process level issues that can help improve performance.
Ensure that rebuttal process is followed. This includes calls with client supervisors and managers both on quality and operations side.
Participate in monthly inter-rater reliability tests to ensure process calibration.
Attend team meetings both internal and client level. This includes reporting quality trends and other client requested data, discussion of workflow, policies, procedures and initiatives.
Assist with preparation of quarterly/monthly/annual quality reports
NA at Norwegian Christian Home & Health Center, Kings County Hospital Center, Four Seasons Nursing & Rehabilitation Center, Richmond University Medical CenterNA at Norwegian Christian Home & Health Center, Kings County Hospital Center, Four Seasons Nursing & Rehabilitation Center, Richmond University Medical Center