Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Joyce Lauren Benchimol

Seaford,VA

Summary

Talented Partner with 25 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Reimbursement Manager

Syneos Health/Leo Pharma
03.2021 - Current
  • Responsible for launching a new biologic as a Reimbursement Manager
  • Lead 3 Southern Virginia Territory Sales Specialists wherein duties included: Access planning and pull-through strategy for a new biologic
  • Matrix team collaboration with Payer Marketing, Leadership and Value, Access, Sales and Policy Leaders
  • Work closely with Specialty Pharmacy contacts on policy and processes
  • Work with Payer Marketing on payer access
  • Assigned to three data workstreams with senior leadership to evaluate territory maps (MAPS programs), STAR (ConcertAI) data refresh and as a representative of the SE Region Analytics team.
  • Increased efficiency in the reimbursement process by implementing streamlined procedures and guidelines.
  • Analyzed data to identify patterns and opportunities for improvement within the reimbursement process.
  • Conducted regular audits of reimbursement activities, identifying areas for improvement and implementing corrective actions as needed.

Senior District Sales Manager

Bristol Myers Squibb Company
03.2014 - 01.2021
  • Responsible for leading 8 Southern Virginia Territory Business Managers (6 Retail/2 IS) duties included: Coaching, Developing and Training new and legacy TBMs to align to BMS Mission
  • Developing Region/District Strategy in alignment with BMS brand strategy.
  • Increased district sales by implementing strategic marketing plans and collaborating with team members to identify new business opportunities.
  • Developed strong relationships with key accounts, resulting in increased customer loyalty and repeat business.
  • Led a high-performing sales team, providing mentorship and guidance to ensure consistent achievement of sales targets.
  • Analyzed market trends and competitor activities, adjusting sales strategies accordingly to maintain a competitive edge.
  • Established performance metrics and goals for the sales team, regularly monitoring progress and providing constructive feedback for improvement.
  • Managed budget allocation for the district, ensuring cost-effective spending on marketing initiatives and resources that yielded positive ROI.
  • Organized quarterly reviews of individual performance within the district team, identifying areas of strengths and weaknesses while setting actionable goals for improvement.
  • Developed strong relationships with key referral sources, resulting in a significant increase in sales..

Associate Manager Region Manager

Bristol Myers Squibb
01.2011 - 01.2014
  • Responsible for Operations: including but not limited to allocating resources, targeting and alignment for Regions, Districts, and Territories, Business Planning, Business Analysis, various business presentations, TBM workshops, motivational programs, and leadership roles.
  • Mentored and supported 10 Region DSMs and 100 Sales Representatives to create strong workplace culture.
  • Enhanced team productivity by implementing efficient project management strategies.
  • Improved client satisfaction by consistently delivering high-quality work on schedule.
  • Streamlined processes for increased efficiency and cost savings within the department.
  • Developed innovative marketing campaigns that drove brand awareness and customer engagement.
  • Mentored junior team members, contributing to their professional growth and skill development.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
  • Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
  • Established strong relationships with key stakeholders, fostering collaboration and mutual support.
  • Facilitated effective communication across departments to ensure seamless project execution.
  • Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
  • Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
  • Championed employee engagement initiatives, boosting morale and promoting a positive workplace culture.
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Implemented new technologies to streamline workflows and improve overall team performance in achieving targets.

Senior Territory Business Manager

Bristol Myers Squibb
01.2009 - 01.2011
  • Responsible for growing Onglyza and Plavix business in Northern Florida.
  • Developed and executed sales strategies for increased revenue generation and territory growth.
  • Established strong relationships with customers, leading to long-term partnerships and repeat business.
  • Managed a team of sales representatives, providing consistent coaching and performance feedback to drive individual success.
  • Streamlined internal processes for improved efficiency, resulting in higher productivity levels across the team.
  • Analyzed sales data to identify trends and inform strategic decision-making within the territory.
  • Established team priorities, maintained schedules, and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.

Senior Territory Sales Manager

Various Pharma Sales Companies
01.1998 - 04.2009

Responsible for sales and promotion of various diseases and treatments.

Education

Bachelor of Arts - English Literature

University of South Florida
Tampa, fl
05.1998

Minor - Secondary Education

University of South Florida
Tampa, FL
12.1998

Master's Certificate - Microbiology For Healthcare Professionals

College of Health And Human Performance
University Of Florida
05.2004

Skills

  • Definitive Healthcare Digital Training
  • Power of Positive Leadership Training
  • EDGE LEADERSHIP
  • Reimbursement & Affordability - Preceptor
  • PACs Certification – National
  • Professional Business Resource groups
  • Member of BNOW and The VCN (Veteran's Community Network)
  • Executive Operations, Differently Abled Workers Network
  • HIPAA Compliance
  • Issue Resolution
  • File Management
  • Claims Management
  • Medical Billing
  • Provider Relations
  • Medicare Knowledge
  • Forecasting
  • Contract Negotiation
  • Written and Verbal Communication
  • Change Management
  • Utilization Review
  • Training Materials and Documentation
  • Patient Account Reviews
  • Documentation
  • Recordkeeping
  • Strategic Planning
  • Denial Resolution
  • Organizational Skills

Accomplishments

  • Progression
  • Senior CV-Met Territory Business Manager – Gainesville, Florida 2009-2010
  • Winner's Circle Winner 2009-2010
  • Associate Manager of Operations – CV Greater Mid-Atlantic Region (Chris Young) 2011-2014
  • Winner's Circle Winner 2010, 2011, 2012, 2013
  • Norfolk, VA CV District Business Manager 2015 – 2018
  • Norfolk, VA SR CV District Business Manager 2018-2021
  • Value Access Payer Preceptorships 2019-2021
  • Special projects
  • Reimbursement & Affordability 2019-2020
  • (Operations Director) - Work with the Program Manager of Reimbursement & Affordability, to provide field insight in the overhaul of the Eliquis 360 program and ensured tactical pull-through.
  • Attended and Participated in Market Research with internal and external vendors to create new IVA for field
  • Worked with internal and external matrix partners to conduct market research.
  • Attended 4, 8-hour Focus Groups, focused on gaining insight into practitioners, Staff, and Patients responses to possible context for materials.
  • Based on Market Research, I worked with both internal and external matrix partners, to develop content including but not limited to:
  • E360 Updated IVA
  • Benefit Investigation Resource Carrier – Digital and Hard Copy
  • HCP Sell Sheet (digital FTE)
  • Brand Guide Update
  • E360 Training and ReFresh Deck (Prep 10/9)
  • Participated in 1st E360 Alliance Meeting to support strategy on consistent E360 messaging and pull through
  • Developed E360 Training and ReFresh Deck with Galloway, Brown and Nelida (Prep 10/9)
  • VAP – OCO Preceptorship 2018-2019
  • Worked with Organized Customers and Payer Strategy to identify pull-through opportunity via payers and state programs.
  • Development in Payer Marketing including but not limited to understanding Template Plans and Contracting to pull through brand strategy.
  • Implemented Health Information Technology strategy to align the brand to the largest Health Systems in Southern VA (Riverside Health Systems/Sentara Health Care)
  • E360 GMA Point
  • Lead a team of 100 (without authority) and developed their E360 knowledge to be experts for their respective Districts.
  • Built strategic Med D Coverage Gap learning and tactical plan for execution by the points within their districts.
  • Worked with E360 Point to create a E360 National Refresh – currently in PreP)
  • Reimbursement & Affordability Innovation Point
  • Review market research and edited levels of marketing material release.
  • Temporary URL for field use – Result: Temp Covid URL during Stay at home
  • National Sales Meeting Presentation – Matrix Team Collaboration Success 2016
  • 1st Matrix team to develop Alliance Plan to tackle Sentara Health Systems. Worked closely with RAE/PFE KAM, HEOR, developing a strategic plan to build Sentara and BMS relationship. The Norfolk Tidewater team developed tactics and executed them with strategic plan in mind. Resulting in both NVAF and VTE formulary additions to both System and Payer (Optima)
  • Virginia Medicaid 2016
  • Developed Strategy and prioritized with Matrix Team and Alliance to support Virginia Medicaid Review of anticoagulation specifically Eliquis. Result: Eliquis added to Virginia Medicaid PDL
  • Organized Customer 2017-Present
  • Prioritized CV Account Plans to support Sentara Healthcare System and Bon Secours/Mercy Catholic Charities with RAE/MSL.
  • BU Led Account
  • Created CV BU Led Account Plan – Virginia Commonwealth University – Worked on strategy to engage National Stroke Consortium and Virginia Stroke Task Force.
  • Sale operations Accomplishments
  • Sales Operations, CV-Met 2010 – 2015
  • First to use Sharepoint and create Regional Sharepoint Sites.
  • Created National/Regional Sharepoint Sites to house Budget/Data Analysis Tool
  • Created BDAT – Budget and Planning Platform which established a for TBMs/DBMs to track and plan DME (speaker and non-speaker) expenses.
  • Worked with and led multi-functional teams to execute the vision and accomplish key goals, including the development of content responsive to field feedback.
  • Collaborated with and managed internal partners in SFE.
  • Managed platform

Certification

PACs - Prior Authorization Certification

Timeline

Reimbursement Manager

Syneos Health/Leo Pharma
03.2021 - Current

Senior District Sales Manager

Bristol Myers Squibb Company
03.2014 - 01.2021

Associate Manager Region Manager

Bristol Myers Squibb
01.2011 - 01.2014

Senior Territory Business Manager

Bristol Myers Squibb
01.2009 - 01.2011

Senior Territory Sales Manager

Various Pharma Sales Companies
01.1998 - 04.2009

Bachelor of Arts - English Literature

University of South Florida

Minor - Secondary Education

University of South Florida

Master's Certificate - Microbiology For Healthcare Professionals

College of Health And Human Performance
Joyce Lauren Benchimol