Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joycelin Herrera

Inglewood,CA

Summary

Proven leader with extensive experience in inventory management and team training, notably at Superior Grocers. Excelled in enhancing workflow planning and customer service management, demonstrating a keen ability to improve operational efficiency. Skilled in forklift operation and adept in verbal communication, consistently achieving significant results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Grocery Manager / Assistant Manager

Superior Grocers
03.2023 - Current

Organized all quarterly inventory, go over all perishable inventories before submitting final numbers, managed all order for Deli, Dairy, Frozen, Liquor, Wine, GM and Grocery . Stock, rotate and face all aisles including overheads, every Tuesday bring down old displays and build new displays for next AD, organize and date entire warehouse including coolers, load and unload all merchandise, break down pallets on load days, do all new-hire orientation and hands on training. etc ...

Ramp Agent

FedEx Express
11.2022 - 03.2023
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded crates with the loaders onto the aircraft and belt loaders either on top of the aircraft or the belly of the aircraft

Night Manager

Numero Uno Market
03.2019 - 02.2022

Followed all closing expectations, no night crew so we had to fully stock and face all aisles and cold boxes for the next day, close all registers and collect all drops, receive all loads and load up all CHEP pallets into the truck with compost bins and bales.

Education

High School Diploma -

CCEO Youthbuild
Lennox, CA
12.2023

No Degree -

Hawthorne High School
Hawthorne, CA
06.2016

Skills

  • Customer service and assistance
  • Verbal and written communication
  • Customer Service Management
  • Training and mentoring
  • Workflow Planning
  • Customer Service
  • Forkilft Training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Grocery Manager / Assistant Manager

Superior Grocers
03.2023 - Current

Ramp Agent

FedEx Express
11.2022 - 03.2023

Night Manager

Numero Uno Market
03.2019 - 02.2022

High School Diploma -

CCEO Youthbuild

No Degree -

Hawthorne High School
Joycelin Herrera