Joyceline Garcia
Tracy City,TN
Summary
Proactive and goal-oriented professional with strong time management and problem-solving skills. Recognized for reliability, adaptability, and quick ability to learn new skills. Committed to driving team success and making valuable contributions to organizational growth.
Overview
9
9
years of professional experience
Work History
Waitress/Server
El Maguey Mexican Restaurant
06.2020 - Current
- Provided exceptional customer service
- Collaborated with kitchen staff to ensure timely and accurate delivery of orders, while maintaining a professional and friendly demeanor with both customers and colleagues
- Responsible for maintaining cleanliness and organization
- Demonstrated strong multitasking abilities
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Waitress/Cashier
Shakerag Restaurant
08.2018 - 05.2020
- Consistently demonstrated exceptional dedication, performance, and positive contribution to the restaurant, resulting in being recognized as 'Employee of the Month.'
- Developed a reputation for delivering outstanding customer service
- Effectively managed a high-volume workload
- Collaborated with team members to enhance overall efficiency and productivity
- Displayed strong time management abilities
Cashier
Pepperfire Hot Chicken
08.2016 - 09.2017
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Allied Health Technology
Middle Tennessee State University
Murfreesboro, TN05-2025
Associate of Science - Allied Health Technology
Chattanooga State Community College
Chattanooga, TN12-2023
Skills
- Proven leadership strengths
- Active listening
- Verbal and written communication
- Team collaboration
- Attention to detail
- Time management abilities
- Goal setting
- Stress management
Languages
Spanish
Native or Bilingual
Timeline
Waitress/Server
El Maguey Mexican Restaurant
06.2020 - Current
Waitress/Cashier
Shakerag Restaurant
08.2018 - 05.2020
Cashier
Pepperfire Hot Chicken
08.2016 - 09.2017
Bachelor of Science - Allied Health Technology
Middle Tennessee State University
Associate of Science - Allied Health Technology
Chattanooga State Community College
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