Joycelyn Aviles-sanchez
McGregor,TX
Summary
Proven Server at La Hacienda Mexican Restaurant, adept in exceptional customer service and cash handling, showcasing a strong work ethic. Expertly managed multiple tables, ensuring order accuracy and guest satisfaction. Skilled in fostering customer relationships and training new hires, significantly enhancing dining experiences.
Overview
3
3
years of professional experience
Work History
Server
La Hacienda Mexican Restaurant
2022.07 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server/ Cashier
Donald Citrano Coffee Shop Cafe
2021.04 - 2022.05
Education
High School Diploma -
Mcgregor High School
McGregor, TX05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Menu Memorization
- Order Accuracy
Languages
Spanish
Native or Bilingual
Timeline
Server
La Hacienda Mexican Restaurant
2022.07 - 2024.08
Server/ Cashier
Donald Citrano Coffee Shop Cafe
2021.04 - 2022.05
High School Diploma -
Mcgregor High School
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