Joycelyn Givens
Baton Rouge,Louisiana
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
23
23
years of professional experience
Work History
Human Resources Expert
Target Stores
08.2018 - Current
- Skilled in effective communication and interaction, able to make independent decisions, proficient in resolving conflicts, and flexible in adapting to changes
- Experienced in using Microsoft Office, conducting performance evaluations, and managing timekeeping with Kronos, Workday, and E-Verify
- Well-versed in labor laws
- Acquainted with scheduling, budgeting, interviewing, and overseeing terminations
- Committed to ethical practices and inclusivity in recruitment, onboarding, orientation, and team building, as well as in enforcing safety procedures.
Prior Authorizations Rep
Our Lady of the Lake RMC
02.2012 - Current
- Manage a team of 14 members.
- Conduct Interviews, Evaluate Performance Reviews.
- Lead required trainings
- Communicate with insurance companies to obtain prior authorizations for patients' necessary medical services
- Uphold patient confidentiality while accessing various insurance companies' online portals
- Maintain effective email and verbal communication with healthcare providers
- Oversee daily reports
- Demonstrate familiarity with Electronic Medical Records and the retrieval of assignments from work queues
- Comprehend emergency codes and procedures
- Effectively collaborate with multiple departments when working remotely.
Certified Medical Assistant
Health Centers in Schools
08.2011 - 02.2012
- Conducting patient screenings, managing phone communications, verifying Medicaid details, recording vital signs, administering medications, performing injections and venipuncture, organizing files, preparing reports, entering data, assisting the Nurse Practitioner as required, and executing office-related errands.
Certified Medical Assistant
Dr. Reddy (PRN)
03.2010 - 02.2012
- Taking vital signs, injections, answering the phone and assist the doctor as needed.
Guest Services Rep
Belle of Baton Rouge Casino
09.2009 - 08.2011
- Providing friendly customer service and data entry, while maintaining and adhering to the ethical guidelines required for holding a gaming license.
Volunteer
Nation Kidney Foundation of Louisiana
01.2009 - 09.2009
- Venipuncture, centrifuge, collecting urine samples.
Administrative Assistant
McQuillan’s Creations
06.2005 - 01.2009
- Answering multiple phone lines, performing data entry, filing documents, scheduling appointments, taking messages, creating emails, faxing, running office-related errands, and stocking office supplies.
Team Leader
KFC/Taco Bell
11.2001 - 06.2005
- Managed a team of over six people, served as a cashier, oversaw inventory and deposits, prepared food, monitored hold times, ensured cleanliness and sanitation, and delivered friendly customer service.
Education
Criminal Justice major -
University of Phoenix- Baton Rouge Campus
Baton Rouge, LouisianaMedical Assisting Diploma - undefined
Remington College- Baton Rouge Campus
Baton Rouge, LouisianaGeneral Studies High School Diploma - undefined
Port Allen High School
Port Allen, LouisianaSkills
- Patient Assessment Skills
- Basic Lab Procedures
- Drug Administration
- Injections
- Aseptic Techniques
- Venipuncture Skills
- Employee Relations
- Career Development
- Succession Planning
- Organizational Development
- Employee Surveys
Administrativeskills
- Microsoft Office
- Word
- PowerPoint
- Familiar with Louisiana Labor Laws
- EPIC
- Interviewing
- Insurance verifications
- Team building
- Data entry
- Leadership
- Communication and Interaction
- Terminations
- Filing
- Budgeting
- Faxing
- Adaptability
- Obtaining Prior Authorizations
- Ethics
- Recruitment
- Organizational skills
- Independent decision-making
- Inclusivity
- Scheduling
- Onboarding
- E-verify
- Timekeeping
Timeline
Human Resources Expert
Target Stores
08.2018 - Current
Prior Authorizations Rep
Our Lady of the Lake RMC
02.2012 - Current
Certified Medical Assistant
Health Centers in Schools
08.2011 - 02.2012
Certified Medical Assistant
Dr. Reddy (PRN)
03.2010 - 02.2012
Guest Services Rep
Belle of Baton Rouge Casino
09.2009 - 08.2011
Volunteer
Nation Kidney Foundation of Louisiana
01.2009 - 09.2009
Administrative Assistant
McQuillan’s Creations
06.2005 - 01.2009
Team Leader
KFC/Taco Bell
11.2001 - 06.2005
Criminal Justice major -
University of Phoenix- Baton Rouge Campus
Medical Assisting Diploma - undefined
Remington College- Baton Rouge Campus
General Studies High School Diploma - undefined
Port Allen High School
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