Joyce M Rose-Harris

• Coordinate and implemented various community engagement activities with focus on vaccine clinics.
• Review and monitor programs regularly and coordinate resources and materials.
• Conduct surveys and analyze data and prepare and maintain reports and records.
• Contribute to work plans, reports, success stories and other deliverables.

• Managed engagement and recruitment for online communities consisting of cohort alumni, donors, members, volunteers, & staff across various demographics including race, gender, sexual orientation, age, and criminal legal system-impacted.
• Managed working group developing membership & volunteer ladder of engagement and methods for tracking metrics.
• Mentored & trained junior staff on best practices for engagement with members via online communities & digital tools.
• Collaborated with email manager on reengaging inactive email subscribers via sms broadcast campaigns.
• Managed and advised on sms and peer-to-peer texting campaigns including welcome series & monthly analysis.
• Coordinated with finance team on digital fundraising tactics to increase individual donors via program specific targeting.
• Facilitated monthly virtual events & trainings for members & volunteers focused on organization-wide programs.
• Coordinated with marketing team on recruitment and scheduling volunteers for Lollapalooza Chicago music festival.

• Facilitated virtual training sessions on digital organizing to candidates, staff, volunteers, and democratic affiliate groups.
• Developed social media best practices training video; also provided feedback and attended train the trainer sessions.

• Established & implemented multi-phase digital mobilization plan for email, predictive dialer, P2P texting, and relational organizing for supporter ID, volunteer recruitment, and voter turnout in collaboration with key US Senate campaign.
• Wrote job descriptions, recruited, interviewed and hired social media content and relational digital organizing staff.
• Trained digital staff on emails, social media content, graphics, and relational organizing with focus on key campaigns.
• Developed training curriculum for organizing staff & volunteers in-person and virtually on digital tools & practices.
• Managed P2P texting for nationwide distributed volunteer base who exceeded goals for voter contact & turnout.
• Collaborated with both the Organizing Director & Data Director on strategy & budget for GOTV mobilization.
• Coordinated with vendors on digital ads messaging for turning out specific coalitions and demographics.

JM Rose-Harris | joyceroseharris@gmail.com | 803-414-7413

• Coordinated with fellow senior staff on a state and national level to implement state specific voter mobilization plan.
• Strategized use of digital for events, training, online communities, SMS, P2P texting, and relational organizing.
• Wrote scripts and implemented mobilization plans & training for voter contact and engagement via shortcode SMS outreach; P2P; and coordinated with Data Director on universes.
• Trained statewide campaign staff on digital tools used for volunteer recruitment and voter mobilization.
• Managed Mobilize event system for volunteer and attendee recruitment for statewide activities and shifts.
• Coordinated weekly with the Paid Media team on ad creation on social media, television, and billboards; and monitored effectiveness of online ads providing state specific best practices.
• Planned weekly with fellow senior and HQ staff on mobilization; coalition engagement; data; and direct voter contact.
• Assisted state political team identifying influencers and potential endorsers; provided support at political clutches.

• Drafted weekly and monthly emails and corresponding website updates for training courses.
• Assisted with design of WordPress.org websites using Divi Builder design software including export and import of design templates for use in political and issue-based campaigns.
• Created digital ads Ohio issue-based campaign to boost content on Facebook, Google AdWords and Twitter.
• Generated reports & monitored daily spend for all social media platforms and adjusted ad budgets.
• Produced a weekly report that includes analytics and Facebook & YouTube comment analysis.
• Wrote HTML emails via Action Network and ActiveCampaign for issue based, fundraising, and persuasion emails.

• Drafted & managed a nationwide persuasion & issue based email campaign via Action Network to inform primary voters of key dates 60 days, 1 month, 2 weeks, 1 week, and 1 day out.
• Drafted & managed nationwide persuasion & issue based broadcasts sms via Upland MobileCommons to inform primary voters of key dates 60 days, 1 month, 2 weeks, 1 week, and 1 day out.
• Researched voting data for all 50 U.S. States including absentee & election day rules and important deadlines.
• Provided concise and constructive editorial feedback to writers via Google docs.
• Managed email stats using Litmus software and fundraising via ActBlue.

• Analyzed workers' compensation rating data & updates for importing into SQL database tables and QA testing.
• Performed system analysis gathering business requirements using AGILE project management methods.
• Wrote specifications for workers' compensation rating, rule and form changes requiring enhancements.
• Trained & advised less experienced co-workers, domestic and international on workers' compensation rating.

• Performed commercial insurance quality analysis for monthly BPO customer's system data pulls.
• Conducted analysis and wrote commercial insurance business specifications for clients to share with business development team; and collaborated with development unit to resolve production support issues.
• Compiled data results for management reports for commercial auto and general liability coverage.