Joyceneli Rivera
New York,NY
Summary
Bilingual, ensuring diverse customer engagement.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Bilingual, ensuring diverse customer engagement.
Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Chipotle
Chipotle
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Lash Technician
Joyceneli Rivera
06.2020 - 06.2023
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Used social media platforms to promote salon and services.
- Answered phone calls and emails to schedule client appointments.
Warby Parker Warehouse
Adecco
02.2018 - 05.2019
- Packaged glasses
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Excellent communication
Timeline
Chipotle
Chipotle
09.2023 - Current
Lash Technician
Joyceneli Rivera
06.2020 - 06.2023
Warby Parker Warehouse
Adecco
02.2018 - 05.2019
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