Senior Healthcare Provider
Charity Breakfast & Bath
03.2025 - Current
Joyce WILSON
Customer Service Representative
Houston,TX
Timeline
High School Diploma -
Masters Senior High
08.2008 - 02.2009
Department Head
Gods House Of Worship & Praise
02.2000 - Current
Senior Referral Coordinator
UT Physicians
05.1999 - 08.2008
Work Preference
Location Preference
RemoteHybridImportant To Me
Work from home optionWork-life balancePersonal development programs4-day work weekPaid time offWork History
Senior Healthcare Provider
Charity Breakfast & Bath
03.2025 - Current
- Provided timely and accurate documentation of patient care, ensuring compliance with regulatory standards.
- Participated in quality and safety initiatives aimed at reducing adverse events, improving patient outcomes, and fostering a culture of accountability within the organization.
- Enhanced healthcare team efficiency through effective communication and collaboration.
- Evaluated provider performance using established benchmarks, identifying areas for improvement or recognition as needed.
Department Head
Gods House Of Worship & Praise
02.2000 - Current
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Mentored junior team members, providing guidance and support to foster professional growth and success.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
Senior Referral Coordinator
UT Physicians
05.1999 - 08.2008
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
Education
High School Diploma -
Masters Senior High
Houston, TX 08.2008 - 02.2009
Skills
Operational planning
Assignment delegation
Training coordination
Staff development
Team leadership
Summary
Offering solid foundation in leadership and team collaboration, ready to learn and develop within this environment. Brings ability to quickly adapt to new information and processes, along with effective project management and communication skills. Ready to use and develop strategic planning and leadership abilities in customer service and management role.
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