Joyce Shihying Yu
Rowland Heights,CA
Summary
Experienced sales professional with a successful track record at NUSKIN, specializing in customer acquisition and product demonstrations. Proven ability to exceed sales quotas while building strong customer relationships through effective negotiation and service strategies.
Active volunteer in school and board members for school PTA since 2009, demonstrating commitment to community engagement and leadership. Strong problem-solving and time management skills enable effective multitasking in high-pressure environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Treasurer for PTSA Board
Alvarado Intermediate School
06.2024 - Current
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Drafted treasury reports to support management decision-making needs.
- Implemented strategies to improve organizational financial performance.
- Prepared and presented financial reports to monthly board meeting.
- Prepared and filed tax returns and write checks.
- Making deposit for all PTSA transactions.
- Pays all PTSA bills as authorized by board or association.
PTA Board Member - Historian
John. A Rowland High School
07.2024 - Current
- Captures, assembles and preserves record of activities and achievements of a PTA.
- Completes and submits the PTA unit-Annual Historian Report to district PTA.
- Collects volunteer hours for PTA meetings and events.
- Presents monthly PTA meetings.
Volunteer and PTA Board Member
Shelyn Elementary School
04.2016 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Role as room-mom
- Helping teacher prepare school works.
- Chaperone for school field trips.
- Helping student councils with events.
- Helping PTA for organize events.
Direct Sales Representative
NUSKIN
06.2016 - Current
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Provided comprehensive product training to new members, contributing to their rapid integration into the sales team.
- Met customers in homes and businesses to discuss and demonstrate products.
- Achieved aggressive monthly quota of $8000 consistently.
- Built relationships with customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Mandarin Liaison for PTSA
Alvarado Intermediate School
09.2023 - 06.2024
- Acted as the liaison between mandarin speaking parents and school.
- Helping create poster in Chinese for PTSA events.
- Acted as interpreter for Mandarin speak parents whom do not speak English.
- Participate in PTSA board meeting with planning and organized.
Teller
East West Bank
02.2006 - 12.2008
- Balanced cash drawers daily, resolving discrepancies to ensure accurate cash flow data.
- Disbursed cash and checks, maintaining security of cash drawers throughout transactions.
- Processed customer transactions promptly, minimizing wait times for enhanced service efficiency.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Answered telephone inquiries on checking and savings accounts.
Education
Associate of Arts - Business Administration
Fullerton College
Fullerton, CA12-2008
Skills
- Customer acquisition and product sales
- Goal orientation
- Effective negotiation
- Service improvement strategies
- Sales quota achievement
- Product demonstration
- Team collaboration
- Problem solving
- Time management
Certification
- First Aid/CPR Certified
Languages
Chinese (Mandarin)
Native or Bilingual
English
Timeline
PTA Board Member - Historian
John. A Rowland High School
07.2024 - Current
Treasurer for PTSA Board
Alvarado Intermediate School
06.2024 - Current
Mandarin Liaison for PTSA
Alvarado Intermediate School
09.2023 - 06.2024
Direct Sales Representative
NUSKIN
06.2016 - Current
Volunteer and PTA Board Member
Shelyn Elementary School
04.2016 - Current
Teller
East West Bank
02.2006 - 12.2008
Associate of Arts - Business Administration
Fullerton College
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