Joye Slater
Inglewood,CALIFORNIA
Summary
Proactive and goal-oriented professional with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with departmental goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Specialized Social Worker
Department of Social Services
01.2016 - Current
- Serves as the departmental representative for all appeals and state hearing matters.
- Receive, review, and log all notices of action (NOAs), appeal requests, and hearing requests.
- Educate clients and staff on appeal rights, processes, timelines, and documentation requirements.
- Coordinate and prepare necessary documentation for appeals and hearings, including case files, summaries, and evidence.
- Ensure timely submission of responses and documentation to hearing officers and government entities.
- Attend and represent the department at state hearings as needed; coordinate witness availability and testimony.
- Track outcomes of hearings and appeals; ensure proper follow-up and implementation of hearing decisions.
- Maintain accurate and confidential records in compliance with HIPAA and other applicable regulations.
- Initiated fraud referrals to local entities as well as referrals to APS, DCFS, housing and Cal-Works.
- Analyze trends and report outcomes to leadership to improve service delivery and reduce appeal occurrences.
- Collaborate with Quality Assurance and Compliance teams to identify systemic issues and implement corrective actions.
- Develop and deliver training for staff on appeals and hearing processes and best practices.
- Complete monthly District Office's Hospitalization report by processing and controlling overpayments.
- Provide backup assistance with Fair LAbor Standard Act (FLSA) of processing provider violations and travel time applications.
- Conduct telephonic and face to face monthly reassessments to evaluate the need of recipients in compliance with California State Social Services (CDSS)
- Assisted with conducting Provider Orientation sessions.
- Assisted Specialized Provider Clerks with scanning documents into BOX imaging system.
- Assisted with uncovered files to avoid overdue cases.
- Demonstrate cultural sensitivity when working with diverse populations from different ethnic backgrounds.
- Completed forms and reports in compliance with federal, state and departmental policies and procedures.
- Designed and launched a structured mentorship program aligned with organizational goals and needs.
- Prepare reports and present findings to management, making data-informed recommendations.
- Served as Special Events Coordinator for the Region and lead the Charitable Giving Committee.
Children's Social Worker
Department of Children and Family Services
09.2014 - 12.2015
- Developed, implemented and evaluated individualized service plans for children in foster care.
- Established effective working relationships with team members, clients, families, and external agencies and organizations.
- Participated in trainings and workshops designed to enhance professional development skillset.
- Maintained accurate records regarding client interactions, progress notes, and other pertinent information.
- Conducted home visits and assessments to ensure the safety of at-risk children.
- Facilitated family meetings to address complex issues related to child welfare.
- Advocated for clients' rights, best interests, and well-being by attending court hearings as required.
- Collaborated with community partners to provide resources and support services.
- Supported youth transitioning out of foster care into independent living environments.
Instructional Coach
Los Angeles Unified School District
08.2006 - 09.2014
- Supervised 40 teachers providing guidance on curriculum planning, lesson delivery, assessment practices, classroom management.
- Collaborate with administrators and department leads to align coaching strategies with school improvement plans and district goals.
- Provide individualized and group coaching to teachers to support high-quality instructional practices aligned with district and state standards.
- Model effective teaching strategies and facilitate instructional rounds, peer observations, and co-teaching opportunities.
- Develop and deliver professional development sessions focused on curriculum, instruction, assessment, classroom management, and culturally responsive practices.
- Support staff in the implementation of evidence-based instructional programs, interventions, and differentiated instruction.
- Collaborate with school leaders to assess teacher development needs and create capacity-building plans.
- Mentor new teachers and support induction programs.
- Conduct research and analyze instructional, programmatic, and staff performance data to identify trends and areas for improvement.
- Assist in developing tools to measure the effectiveness of professional development and instructional programs.
- Prepare reports and presentations that synthesize findings and propose evidence-based recommendations.
- Monitor and track staff capacity metrics, such as teacher growth goals, PD participation, and student achievement impact.
- Assist in the planning and evaluation of program initiatives related to curriculum and instruction.
Education
Bachelor of Science - Child Development
Southern University And A&M College
Baton Rouge, LAMaster of Science - Education in Crosscultural Teaching
National University
La Jolla, CASkills
- Attention to detail
- Multidisciplinary team collaboration
- Staff training and development
- Verbal and written communication
Affiliations
Alpha Kappa Alpha Sorority
Certification
- Emerging Leaders
- Excellent Customer Service
Timeline
Specialized Social Worker
Department of Social Services
01.2016 - Current
Children's Social Worker
Department of Children and Family Services
09.2014 - 12.2015
Instructional Coach
Los Angeles Unified School District
08.2006 - 09.2014
Bachelor of Science - Child Development
Southern University And A&M College
Master of Science - Education in Crosscultural Teaching
National University