Joye Wingard
Philadelphia,United States
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Family Nanny
The Katz Family
06.2021 - Current
- Assisted children with homework assignments and special projects across different subjects.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Organized different types of activities to enhance physical and intellectual development.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
Lifeguard
Flourtown Swim Club
06.2021 - 08.2022
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Administered CPR and first-aid following best practices.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
Education
Bachelor of Arts - Sociology
Harvard University
Cambridge05.2028
High School Diploma -
St. Andrews School
Middletown06.2024
Skills
- Guest Engagement
- Table Setting
- Teamwork
- Food Station Setup
- Communication and Interpersonal Skills
- Patience
- Fast Learner
Accomplishments
Founder of Embrace, a company that customizes and designs fashionable AFO braces with the purpose of destigmatizing disabilities within teenagers and help the disabled embrace their disabilities. EmBrace was a finalist in the University of Delaware Diamond Challenge competing against 10,000+ teens.
Certification
American Red Cross Lifeguard Certified
CPR/AED Certified Trained
Languages
Chinese (Mandarin)
Limited Working
Timeline
Family Nanny
The Katz Family
06.2021 - Current
Lifeguard
Flourtown Swim Club
06.2021 - 08.2022
Bachelor of Arts - Sociology
Harvard University
High School Diploma -
St. Andrews School
American Red Cross Lifeguard Certified
CPR/AED Certified Trained
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