Joyelle Tyler
Hanahan,SC
Summary
Well-qualified people oriented professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
City Of North Charleston
11.2023 - 02.2024
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Victim Advocate
North Charleston Police Department
07.2022 - 11.2023
- Advocated for victims rights during court proceedings, ensuring that their voices were heard throughout the legal process.
- Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Enhanced community awareness of available resources by organizing outreach events and presentations on victim advocacy programs.
- Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.
Student Concern Specialist
Liberty Hill Academy
08.2018 - 07.2022
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Behavioral Interventionist
Justice Works Behavioral Care
03.2016 - 04.2018
- Developed strong rapport with students through active listening and empathetic understanding, fostering trust and open communication channels.
- Partnered with parents to create consistent routines and expectations across home and school settings, reinforcing desired behaviors more effectively.
- Designed engaging lessons that incorporated social-emotional learning components, increasing self-awareness and interpersonal competence among students.
- Collaborated with multidisciplinary teams to develop comprehensive behavior support plans, resulting in improved student functioning.
Education
Associate - Cyber Security
Trident Technical College
Bachelor of Science - Criminal Justice
Bethune-Cookman University
05.2013
High School Diploma -
Garrett Academy of Technology High School
05.2008
Skills
- HR policies and procedures
- Onboarding Processes
- Job Posting Optimization
- HR analytics
- Customer Relations
- Training and mentoring
- Training development
Timeline
Human Resources Specialist
City Of North Charleston
11.2023 - 02.2024
Victim Advocate
North Charleston Police Department
07.2022 - 11.2023
Student Concern Specialist
Liberty Hill Academy
08.2018 - 07.2022
Behavioral Interventionist
Justice Works Behavioral Care
03.2016 - 04.2018
Associate - Cyber Security
Trident Technical College
Bachelor of Science - Criminal Justice
Bethune-Cookman University
High School Diploma -
Garrett Academy of Technology High School
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