Joyita Biswas
Saint Louis,MO
Summary
Sophomore Biochemistry & Biotechnology student with strong communication and leadership skills, experienced in customer service and campus engagement roles. Confident in guiding and supporting others, with the ability to create a welcoming and inclusive environment.
Overview
1
1
year of professional experience
Work History
Triton Health Educator
UMSL Recreation and Wellness Center
Saint Louis, MO
05.2025 - Current
- Developed and implemented health education programs promoting wellness and physical activity.
- Conducted workshops on nutrition, stress management, and fitness for diverse audiences.
- Collaborated with campus organizations to enhance community engagement in health initiatives.
- Evaluated participant feedback to improve program effectiveness and address emerging needs.
Customer Service Assistant
UMSL Recreation and Wellness Center
Saint Louis, MO
05.2025 - Current
- Assisted customers with inquiries, providing accurate information about services and facilities.
- Maintained cleanliness and organization of front desk area to create welcoming environment.
- Handled scheduling for group fitness classes, coordinating with instructors and participants.
- Resolved customer complaints promptly, enhancing overall satisfaction and experience.
- Collaborated with team members to implement new procedures for improved service delivery.
- Monitored inventory levels of promotional materials, facilitating timely replenishment as needed.
- Answered customer questions about product availability and shipment times.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Provided exceptional support during peak hours as well as summer camps and special events.
- Participated in regular team meetings to share ideas for improvement and stay informed about updates within the company or industry trends impacting our customers'' needs.
Education
Bachelor of Science - Biochemistry And Biotechnology
University of Missouri- St. Louis
Saint Louis, MO01.2028
Skills
- Presentation skills
- Health promotion
- Community outreach
- Health advocacy
- Materials preparation
- Data collection
- Teamwork and collaboration
- Excellent communication
- Team collaboration
- Written communication
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Triton Health Educator
UMSL Recreation and Wellness Center
05.2025 - Current
Customer Service Assistant
UMSL Recreation and Wellness Center
05.2025 - Current
Bachelor of Science - Biochemistry And Biotechnology
University of Missouri- St. Louis