Seasoned Director of Administration/HR professional known for high productivity and efficient task completion. Bring specialized skills in strategic planning, financial management, and operational optimization. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness. Committed to driving continuous improvement and delivering results through effective team management and resource allocation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Administration
Cades Schutte LLP
Honolulu, HI
08.2023 - Current
Provided guidance on human resources matters such as hiring practices, compensation plans, benefits administration, performance reviews, training programs.
Managed busy calendar for executive team, planning and preparing meetings and communications.
Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
Established work procedures or schedules to organize daily work of administrative staff.
Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
Determined staffing requirements, interviewing, hiring and training new employees.
Recruited qualified candidates by conducting job interviews; evaluated applicant qualifications against established criteria.
Served as a liaison between executive leadership team members and other employees throughout the company.
Senior HR Business Partner
ProService Hawaii
Honolulu, HI
05.2022 - 07.2023
Developed and implemented policies, procedures, and programs for all human resources activities.
Provided guidance to managers on employee relations matters such as performance management and disciplinary action.
Facilitated training sessions for managers on topics related to employment law compliance, performance management.
Maintained up-to-date knowledge of applicable federal, state, and local laws and regulations concerning employment practices.
Advised hiring managers on best practices regarding interviewing techniques and selection criteria.
Organized events such as team building activities or seminars related to professional development.
Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
Worked with business leaders to evaluate and optimize human resources policies.
HR Director
Tony Hawaii Automotive Group
Hawaiian Islands
10.2019 - 05.2022
Conducted comprehensive analysis on compensation plans, healthcare and benefit costs and enhanced value-added wellness options
Developed and initiated personal development program for management staff to promote growth and retention
Researched applicable employment laws and regulations to ensure best practices were followed in areas such as wage and hour law, equal opportunity employment, harassment prevention.
Developed strategies for improving organizational development activities including succession planning and career pathing initiatives.
Designed training programs that met the needs of both individual departments and the organization as a whole.
Analyzed employee turnover data to identify trends or areas needing improvement in retention efforts.
Managed payroll processing activities including timesheets, garnishments, tax withholding calculations.
Collaborated with other departments to support their business objectives through effective HR initiatives.
Area HR Manager
Signature Flight Support
Hawaiian Islands
07.2017 - 10.2019
Collaborate with management staff with succession planning; performance appraisals and employee reward incentives and enforcing policies
Developed, implemented and monitored HR policies and procedures.
Assessed employee performance, identified training needs and organized training programs.
Conducted recruitment activities such as job postings, interviews, background checks and reference verifications.
Managed payroll processing for multiple locations.
Advised on labor relations issues such as union negotiations, grievances, employee discipline and termination procedures.
Collaborated with legal counsel on various labor law matters including collective bargaining agreements or union negotiations.
HR Consultant & Client Trainer
ProService Hawaii
Honolulu, HI
03.2015 - 07.2017
Designed and facilitated monthly client training workshops and seminars
Conducted workplace investigations and provided recommendations for remediation
Assisted with the development of organizational policies, procedures and standards of conduct.
Provided guidance and advice on labor law compliance matters such as wage regulations, overtime rules and safety standards.
Analyzed data related to workforce trends, turnover rates and hiring practices in order to make recommendations regarding staffing levels and recruitment efforts.
Facilitated workshops on topics such as conflict resolution, diversity awareness and team building initiatives.
Advised managers on best practices when it comes to managing their teams effectively.
Assessed training needs within the organization by gathering feedback from staff members.
Senior Implementation Consultant
ProService Hawaii
Honolulu, HI
01.2013 - 03.2015
Provided technical support to customers during the implementation process.
Collaborated with stakeholders to define system requirements and resolve issues.
Designed, developed, tested and implemented software applications for clients.
Created detailed project plans outlining timelines and resources needed for successful implementations.
Coordinated with internal teams to ensure effective communication between all parties involved in projects.
Conducted regular meetings with clients to review progress and address any concerns or questions they may have had regarding the implementation process.
Monitored performance metrics throughout the implementation process to ensure that objectives were met on time and within budget constraints.
Documented business processes related to implementations and provided training materials as needed.
Human Resources Manager
Bobby Rahal Automotive Group
Pittsburgh, PA
07.2008 - 12.2012
Administered new company initiative to design company core values and infuse cultural orientation to empower employees to 'WOW' customers
Awarded brand recognition as one of the top 10 dealerships nationally for each brand for 4 consecutive years
Expanded staff by 80% within two years during significant economic crisis and recession
Analyzed and conducted compensation and benefits plans surveys
Evaluated healthcare and voluntary benefits and negotiated costs with vendors
Developed and implemented recruitment strategies to attract qualified candidates.
Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
Organized orientation sessions for new hires and provided them with onboarding information.
Education
Bachelor of Arts - Business Management
Robert Morris University
Coraopolis, PA
Associate of Applied Science - Legal Office Management
Sawyer School of Business
Pittsburgh, PA
Skills
Strategic planning
Onboarding
Leadership & development
Organizational change
Contract negotiations
Project Management
Talent acquisition
Performance management
Labor law compliance
Employee relations
Staff development
Policy implementation
Human resources management
Organizational leadership
Facilities management
Payroll and budgeting
Certification
SPHR
Timeline
Director of Administration
Cades Schutte LLP
08.2023 - Current
Senior HR Business Partner
ProService Hawaii
05.2022 - 07.2023
HR Director
Tony Hawaii Automotive Group
10.2019 - 05.2022
Area HR Manager
Signature Flight Support
07.2017 - 10.2019
HR Consultant & Client Trainer
ProService Hawaii
03.2015 - 07.2017
Senior Implementation Consultant
ProService Hawaii
01.2013 - 03.2015
Human Resources Manager
Bobby Rahal Automotive Group
07.2008 - 12.2012
Bachelor of Arts - Business Management
Robert Morris University
Associate of Applied Science - Legal Office Management