Joylee Butera-Duncan
USA
Summary
Seasoned Director of Administration/HR professional known for high productivity and efficient task completion. Bring specialized skills in strategic planning, financial management, and operational optimization. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness. Committed to driving continuous improvement and delivering results through effective team management and resource allocation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Administration
Cades Schutte LLP
Honolulu, HI
08.2023 - Current
- Provided guidance on human resources matters such as hiring practices, compensation plans, benefits administration, performance reviews, training programs.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Established work procedures or schedules to organize daily work of administrative staff.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Recruited qualified candidates by conducting job interviews; evaluated applicant qualifications against established criteria.
- Served as a liaison between executive leadership team members and other employees throughout the company.
Senior HR Business Partner
ProService Hawaii
Honolulu, HI
05.2022 - 07.2023
- Developed and implemented policies, procedures, and programs for all human resources activities.
- Provided guidance to managers on employee relations matters such as performance management and disciplinary action.
- Facilitated training sessions for managers on topics related to employment law compliance, performance management.
- Maintained up-to-date knowledge of applicable federal, state, and local laws and regulations concerning employment practices.
- Advised hiring managers on best practices regarding interviewing techniques and selection criteria.
- Organized events such as team building activities or seminars related to professional development.
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
- Worked with business leaders to evaluate and optimize human resources policies.
HR Director
Tony Hawaii Automotive Group
Hawaiian Islands
10.2019 - 05.2022
- Conducted comprehensive analysis on compensation plans, healthcare and benefit costs and enhanced value-added wellness options
- Developed and initiated personal development program for management staff to promote growth and retention
- Researched applicable employment laws and regulations to ensure best practices were followed in areas such as wage and hour law, equal opportunity employment, harassment prevention.
- Developed strategies for improving organizational development activities including succession planning and career pathing initiatives.
- Designed training programs that met the needs of both individual departments and the organization as a whole.
- Analyzed employee turnover data to identify trends or areas needing improvement in retention efforts.
- Managed payroll processing activities including timesheets, garnishments, tax withholding calculations.
- Collaborated with other departments to support their business objectives through effective HR initiatives.
Area HR Manager
Signature Flight Support
Hawaiian Islands
07.2017 - 10.2019
- Collaborate with management staff with succession planning; performance appraisals and employee reward incentives and enforcing policies
- Initiated employee recruitment, selection, pre-employment screening, interviewing, testing, training, development, retention and termination
- Developed, implemented and monitored HR policies and procedures.
- Assessed employee performance, identified training needs and organized training programs.
- Conducted recruitment activities such as job postings, interviews, background checks and reference verifications.
- Managed payroll processing for multiple locations.
- Advised on labor relations issues such as union negotiations, grievances, employee discipline and termination procedures.
- Collaborated with legal counsel on various labor law matters including collective bargaining agreements or union negotiations.
HR Consultant & Client Trainer
ProService Hawaii
Honolulu, HI
03.2015 - 07.2017
- Designed and facilitated monthly client training workshops and seminars
- Conducted workplace investigations and provided recommendations for remediation
- Assisted with the development of organizational policies, procedures and standards of conduct.
- Provided guidance and advice on labor law compliance matters such as wage regulations, overtime rules and safety standards.
- Analyzed data related to workforce trends, turnover rates and hiring practices in order to make recommendations regarding staffing levels and recruitment efforts.
- Facilitated workshops on topics such as conflict resolution, diversity awareness and team building initiatives.
- Advised managers on best practices when it comes to managing their teams effectively.
- Assessed training needs within the organization by gathering feedback from staff members.
Senior Implementation Consultant
ProService Hawaii
Honolulu, HI
01.2013 - 03.2015
- Provided technical support to customers during the implementation process.
- Collaborated with stakeholders to define system requirements and resolve issues.
- Designed, developed, tested and implemented software applications for clients.
- Created detailed project plans outlining timelines and resources needed for successful implementations.
- Coordinated with internal teams to ensure effective communication between all parties involved in projects.
- Conducted regular meetings with clients to review progress and address any concerns or questions they may have had regarding the implementation process.
- Monitored performance metrics throughout the implementation process to ensure that objectives were met on time and within budget constraints.
- Documented business processes related to implementations and provided training materials as needed.
Human Resources Manager
Bobby Rahal Automotive Group
Pittsburgh, PA
07.2008 - 12.2012
- Administered new company initiative to design company core values and infuse cultural orientation to empower employees to 'WOW' customers
- Awarded brand recognition as one of the top 10 dealerships nationally for each brand for 4 consecutive years
- Expanded staff by 80% within two years during significant economic crisis and recession
- Analyzed and conducted compensation and benefits plans surveys
- Evaluated healthcare and voluntary benefits and negotiated costs with vendors
- Developed and implemented recruitment strategies to attract qualified candidates.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Organized orientation sessions for new hires and provided them with onboarding information.
Education
Bachelor of Arts - Business Management
Robert Morris University
Coraopolis, PAAssociate of Applied Science - Legal Office Management
Sawyer School of Business
Pittsburgh, PASkills
- Strategic planning
- Onboarding
- Leadership & development
- Organizational change
- Contract negotiations
- Project Management
- Talent acquisition
- Performance management
- Labor law compliance
- Employee relations
- Staff development
- Policy implementation
- Human resources management
- Organizational leadership
- Facilities management
- Payroll and budgeting
Certification
- SPHR
Timeline
Director of Administration
Cades Schutte LLP
08.2023 - Current
Senior HR Business Partner
ProService Hawaii
05.2022 - 07.2023
HR Director
Tony Hawaii Automotive Group
10.2019 - 05.2022
Area HR Manager
Signature Flight Support
07.2017 - 10.2019
HR Consultant & Client Trainer
ProService Hawaii
03.2015 - 07.2017
Senior Implementation Consultant
ProService Hawaii
01.2013 - 03.2015
Human Resources Manager
Bobby Rahal Automotive Group
07.2008 - 12.2012
Bachelor of Arts - Business Management
Robert Morris University
Associate of Applied Science - Legal Office Management
Sawyer School of Business
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