Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Joyluis Ocasio

St. Cloud,FL

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Army

US Army
Saint Petersburg, FL
02.2025 - Current
  • Maintained a high level of physical fitness through regular exercise regimens.
  • Planned and coordinated military operations, ensuring the efficient use of personnel, equipment and resources.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.

Pharmacy Technician

CVS Pharmacy
Kissimmee, FL
06.2023 - 02.2025
  • Provided education materials about medications to patients upon request.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Organized work areas so that everything was easily accessible when needed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Shift Supervisor

CVS Pharmacy
St. Cloud, FL
01.2022 - 06.2023
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Maintained accurate records of daily transactions and deposits.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Assisted customers with product selection when needed.
  • Resolved customer complaints and reported issues to senior management.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.

Shift Supervisor

Taco Bell Restaurant
St. Cloud, FL
05.2019 - 01.2022
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Trained new employees on company policies and procedures.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Resolved customer complaints in a timely manner.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Education

Associate of Arts - Nursing

Valencia College
Orlando, FL
12-2025

Skills

  • Patient care
  • Medication administration
  • Clinical documentation
  • Regulatory compliance
  • Team collaboration
  • Customer service

Languages

Spanish
Native/ Bilingual

Certification

  • Pharmacy technician license

Timeline

Army

US Army
02.2025 - Current

Pharmacy Technician

CVS Pharmacy
06.2023 - 02.2025

Shift Supervisor

CVS Pharmacy
01.2022 - 06.2023

Shift Supervisor

Taco Bell Restaurant
05.2019 - 01.2022

Associate of Arts - Nursing

Valencia College

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