Joyluis Ocasio
St. Cloud
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Osceola Community Health Services
07.2025 - Current
- Managed inventory levels, ensuring timely restocking of medications and supplies.
- Processed prescriptions accurately, verifying dosages and patient information.
- Assisted pharmacists in preparing and dispensing medications with precision.
- Trained new pharmacy technicians on operational procedures and safety protocols.
- Collaborated with healthcare providers to resolve medication-related inquiries promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Army
US Army
02.2025 - Current
- Maintained a high level of physical fitness through regular exercise regimens.
- Planned and coordinated military operations, ensuring the efficient use of personnel, equipment and resources.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
Pharmacy Technician
CVS Pharmacy
06.2023 - 02.2025
- Provided education materials about medications to patients upon request.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Organized work areas so that everything was easily accessible when needed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Shift Supervisor
CVS Pharmacy
01.2022 - 06.2023
- Coordinated with other departments to ensure smooth workflow between shifts.
- Maintained accurate records of daily transactions and deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Assisted customers with product selection when needed.
- Resolved customer complaints and reported issues to senior management.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Shift Supervisor
Taco Bell Restaurant
05.2019 - 01.2022
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Trained new employees on company policies and procedures.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
Associate of Arts - Nursing
Valencia College
Orlando, FL12-2025
Skills
- Patient care
- Medication administration
- Clinical documentation
- Regulatory compliance
- Team collaboration
- Customer service
- Confidentiality and HIPAA
- Workflow optimization
- Problem-solving skills
Certification
- Pharmacy technician license
Languages
Spanish
Native/ Bilingual
Timeline
Pharmacy Technician
Osceola Community Health Services
07.2025 - Current
Army
US Army
02.2025 - Current
Pharmacy Technician
CVS Pharmacy
06.2023 - 02.2025
Shift Supervisor
CVS Pharmacy
01.2022 - 06.2023
Shift Supervisor
Taco Bell Restaurant
05.2019 - 01.2022
Associate of Arts - Nursing
Valencia College