Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOYLYN J

Greenbelt,MD

Summary

Results-oriented Health Information Management (HIM) Specialist with a proven track record of efficiently managing and organizing health information systems. Possessing in-depth knowledge of medical coding, data integrity, and compliance with regulatory standards. Adept at implementing and optimizing health information technologies to streamline processes and improve overall data accuracy. Strong analytical and problem-solving skills with a keen attention to detail. Collaborative team player with effective communication abilities, dedicated to maintaining the confidentiality and integrity of health records. Seeking to contribute expertise in HIM to a dynamic healthcare environment.

Overview

10
10
years of professional experience

Work History

HIM Specialist/ Chart Analyst

MedStar National Rehab Hospital
03.2023 - Current
  • Analyze clinical data, electronic health records (EHRs), and healthcare-related information to identify trends, patterns, and insights for enhancing patient care and clinical operations.
  • Ensure the accuracy of patient medical records by analyzing records to verify correct deficiencies and providers.
  • Contribute to achieving department goals and objectives, adhering to policies, procedures, quality standards, and safety regulations. Comply with governmental and accreditation requirements.
  • Collaborate with healthcare professionals and cross-functional teams to improve data integrity, quality, and completeness within electronic health records.
  • Develop and implement strategies for efficient health information management, including optimizing EHR systems and workflow processes.
  • Collaborate with IT professionals to enhance data extraction and reporting capabilities, ensuring accurate and timely delivery of healthcare data.
  • Participate in training sessions for clinical staff to promote effective utilization of health information systems and adherence to documentation standards.
  • Conduct regular audits of health records to identify and rectify discrepancies, ensuring compliance with regulatory standards.
  • Assist in the development and implementation of data governance policies to maintain data accuracy, security, and privacy.
  • Provide support during regulatory audits and accreditation processes, ensuring the organization's adherence to healthcare information management standards.
  • Stay abreast of industry trends, regulations, and advancements in health information management, contributing to continuous improvement initiatives.
  • Foster a culture of data-driven decision-making by promoting the use of data analytics and insights in clinical and operational discussions.
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Monitored industry trends to adapt strategies accordingly.

Medical Records Administration/Medical Coding Specialist

FIRE SHOT
01.2019 - 02.2023
  • Collaborated directly with individual patients to code medical observations and professional services.
  • Applied official coding conventions and rules from the American Medical Association and Centers for Medicare and Medicaid Services to assign accurate diagnostic codes.
  • Resourcefully utilized various coding resources, including books, procedure manuals, and online encoders.
  • Communicated with insurance companies to research and resolve coding discrepancies, ensuring billing accuracy.
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures within outpatient medical records.
  • Interpreted outpatient records, interacting with physicians and healthcare staff to inquire about patient services.
  • Correctly coded and billed medical claims for diverse hospital and nursing facilities.
  • Reviewed patient charts to gain a better understanding of health histories, diagnoses, and treatments.
  • Monitored changes in coding regulations and provided recommendations for compliance.
  • Utilized active listening, interpersonal, and telephone etiquette skills in communication.
  • Conducted on-site coding audits to ensure accuracy and compliance with coding guidelines.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Generated reports to identify coding trends and discrepancies, contributing to continuous improvement.
  • Utilized information from record analysis to provide feedback on medical record documentation practices, identifying opportunities for improvement based on trends observed.

Electronic Health Records (EHR) Specialist

Stream Technologies
04.2016 - 01.2019

In the role of an Electronic Health Records (EHR) Specialist, I have effectively managed and fine-tuned healthcare information systems to ensure the precise and streamlined management of electronic health records. My duties encompass:

  • System Implementation and Enhancement: Successfully introduced and improved EHR systems, guaranteeing smooth integration into healthcare workflows and maximizing operational efficiency.
  • Maintenance of Data Integrity: Diligently monitored and preserved the accuracy of electronic health records, promptly identifying and rectifying any discrepancies to uphold the highest standards.
  • Training and Support for Users: Conducted thorough training sessions for healthcare staff on the utilization of EHR systems, offering ongoing support to address inquiries and challenges.
  • Interdepartmental Collaboration: Cultivated effective communication and collaboration between clinical and administrative departments to streamline information exchange and improve patient care coordination.
  • Quality Assurance and Regulatory Compliance: Ensured compliance with regulatory standards and healthcare data privacy laws through regular audits, maintaining alignment with industry regulations.
  • Troubleshooting and Issue Resolution: Proactively identified and resolved technical issues related to EHR systems, minimizing downtime and ensuring continuous access to critical patient information.
  • Customization and Configuration: Tailored EHR systems to meet specific organizational requirements, implementing custom features and configurations to enhance functionality.
  • Data Analysis and Reporting: Utilized data analytics tools to analyze EHR data, generating insightful reports that contributed to informed decision-making and process enhancement.
  • Enhancement of User Experience: Implemented user-friendly interfaces and conducted usability assessments to improve the overall experience for healthcare professionals interacting with the EHR system.
  • Security and Access Control: Implemented robust security measures and access controls to safeguard patient health information, maintaining confidentiality and compliance with data protection standards.
  • System Upgrades and Maintenance: Collaborated with IT teams to plan and execute system upgrades, ensuring the EHR system remains current and aligned with technological advancements.
  • Continuous Education: Stayed informed about industry trends, EHR advancements, and regulatory changes, continually enhancing knowledge and skills through ongoing education.
  • Documentation and Training Materials: Developed comprehensive documentation and training materials to facilitate smooth onboarding and ongoing education for EHR system users.
  • Patient Engagement Initiatives: Explored opportunities to leverage EHR systems for patient engagement, contributing to improved patient-provider communication and healthcare outcomes.

By focusing on these core responsibilities, I have played a pivotal role in optimizing EHR systems, thereby contributing to improved patient care and ensuring compliance with industry standards.

Electronic Medical Records (EMR) Specialist

PURPLE FOX TECHNOLOGIES
04.2014 - 03.2016

As an Electronic Medical Records (EMR) Specialist, I have been instrumental in efficiently managing electronic medical information to enhance healthcare processes. Key responsibilities include:

  • System Implementation and Integration: Successfully introduced and integrated EMR systems, ensuring a seamless transition into healthcare workflows and optimizing operational efficiency.
  • Data Management and Integrity: Diligently maintained and monitored the accuracy and integrity of electronic medical records, swiftly identifying and addressing discrepancies to uphold the highest standards.
  • User Training and Support: Conducted comprehensive training sessions for healthcare staff on EMR system utilization, providing ongoing support to address queries and challenges.
  • Interdepartmental Collaboration: Fostered effective communication and collaboration between clinical and administrative departments, streamlining information flow and improving patient care coordination.
  • Quality Assurance and Regulatory Compliance: Ensured compliance with healthcare regulations and data privacy laws through regular audits, aligning with industry standards.
  • Troubleshooting and Issue Resolution: Proactively identified and resolved technical issues related to EMR systems, minimizing downtime and ensuring continuous access to critical patient information.
  • Customization and Configuration: Tailored EMR systems to meet specific organizational needs, implementing custom features and configurations to enhance functionality.
  • Data Analysis and Reporting: Utilized data analytics tools to analyze EMR data, generating reports that contributed to informed decision-making and process improvement.
  • User Experience Enhancement: Implemented user-friendly interfaces and conducted usability assessments to enhance the overall experience for healthcare professionals interacting with the EMR system.
  • Security and Access Control: Implemented robust security measures and access controls to safeguard patient medical information, ensuring compliance with data protection standards.
  • System Upgrades and Maintenance: Collaborated with IT teams to plan and execute system upgrades, ensuring the EMR system remains current and aligned with technological advancements.
  • Continuous Education: Stayed informed about industry trends, EMR advancements, and regulatory changes, continually enhancing knowledge and skills through ongoing education.
  • Documentation and Training Materials: Developed comprehensive documentation and training materials to facilitate smooth onboarding and ongoing education for EMR system users.
  • Patient Engagement Initiatives: Explored opportunities to leverage EMR systems for patient engagement, contributing to improved patient-provider communication and healthcare outcomes.

In this role, my focus has been on optimizing EMR systems, contributing to enhanced patient care, and ensuring compliance with industry standards.

Education

American Health Information Management Association
Chicago, IL

Master of Science - Information Technology WC in Health Informatics

Southern New Hampshire University
2024

Bachelor of Science - Health Information Management

Southern New Hampshire University
05.2023

Skills

  • Electronic Health Records Systems
  • Patient Care Activities
  • Workflow Processes
  • MySQL
  • Epic
  • JavaScript
  • Electronic Health Records (EHR) Systems
  • Python
  • Microsoft Office Suite
  • Word Processing
  • Electronic Medical Records (EMR)
  • Data Analysis
  • Presentation Systems
  • Data Entry/Office Support
  • Health Information Exchange (HIE) Systems
  • HIPAA Requirements
  • Documenting Information
  • Patient Information Verification
  • Effective Reporting Capabilities
  • Data Oversight

Timeline

HIM Specialist/ Chart Analyst

MedStar National Rehab Hospital
03.2023 - Current

Medical Records Administration/Medical Coding Specialist

FIRE SHOT
01.2019 - 02.2023

Electronic Health Records (EHR) Specialist

Stream Technologies
04.2016 - 01.2019

Electronic Medical Records (EMR) Specialist

PURPLE FOX TECHNOLOGIES
04.2014 - 03.2016

American Health Information Management Association

Master of Science - Information Technology WC in Health Informatics

Southern New Hampshire University

Bachelor of Science - Health Information Management

Southern New Hampshire University
JOYLYN J