JOY C. MORGAN
Oklahoma City
Summary
Dynamic project manager with extensive experience at Oklahoma State University-OKC, excelling in financial aid administration and resource allocation. Proven track record in mentoring teams and enhancing operational efficiency. Skilled in budgeting and compliance management, I thrive in diverse environments, driving student success through innovative training and strategic initiatives.
Overview
13
13
years of professional experience
Work History
Project Manager, TRIO Programs, Project SOAR
Oklahoma State University- OKC Campus
01.2025 - Current
- I currently supervise a team of five and manage the Trio Grant funds for OSU/OKC.
- I worked and served students in the area of financial aid, scholarships, and grants for 15 years.
- Currently conducting research on diverse populations in Oklahoma for doctoral degree.
- Designed and developed financial aid training program
- Coordinated resource allocation to optimize team performance and efficiency.
- Organized regular status meetings to monitor progress and address challenges promptly.
- Mentored junior team members, providing guidance on best practices and processes.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Led meetings with internal team members, consultants and contractors.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Created team objectives and roles with specific goals outlined for each individual.
- Participated in professional development opportunities to stay current with student success trends and technologies.
Assistant Director, Financial Aid
Langston University
01.2024 - 01.2025
- Proficient using Banner, Student Access, Microsoft Office, PowerPoint, the National Student Loan Database, Teams and Zoom
- Experience processing financial aid, grants and scholarships for both graduate and undergraduate students.
- Provided excellent customer service to students and parents regarding financial aid.
- Planned and implemented Financial Aid Awareness Week on campus.
- Developed strategic initiatives to enhance operational efficiency across multiple departments.
- Collaborated with senior leadership to align departmental goals with organizational strategy.
- Facilitated training sessions to mentor staff on project management and coordination techniques.
- Analyzed data and trends to inform decision-making and resource allocation strategies.
- Coordinated communication between departments to ensure alignment on key projects.
- Developed protocols for handling confidential information within the organization.
- Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
- Prepared and conducted presentations for the executive leadership team, faculty/staff, and students.
Student Financial Services, Counselor III
University of Central Oklahoma
07.2012 - 01.2024
- Organized FAFSA and financial aid events for the campus community.
- I am responsible and self-motivated.
- I am detail-oriented and organized.
- I processed students financial aid applications from start to finish.
- Provided counseling services to students, addressing various financial, personal, and emotional needs.
- Coordinated resources and referrals to student support services for students.
- Maintained accurate student records and documentation in compliance with regulations.
Education
Master of Education (M. Ed.) - Adult Education and Training
University of Central Oklahoma
Edmond, OK12.2011
Bachelor of Science - General Education
University of Central Oklahoma
Edmond, OK05.2010
Doctoral Student (Ph. D.) - Educational Leadership and Policy Studies
Oklahoma State University
Stillwater, OKSkills
- Excellent oral and written communication skills
- Excellent trainer, facilitator, and collaborator
- Work well with diverse groups of people
- Proficient use of Microsoft Office, Word, and Excel
- Project management
- Budgeting
- Financial aid administration
- Resource allocation
- Compliance management
- Customer service
- Effective communication
- Problem solving
- Mentoring and coaching
- Training development
- Attention to detail
- Task prioritization
References
References available upon request.
Timeline
Project Manager, TRIO Programs, Project SOAR
Oklahoma State University- OKC Campus
01.2025 - Current
Assistant Director, Financial Aid
Langston University
01.2024 - 01.2025
Student Financial Services, Counselor III
University of Central Oklahoma
07.2012 - 01.2024
Master of Education (M. Ed.) - Adult Education and Training
University of Central Oklahoma
Bachelor of Science - General Education
University of Central Oklahoma
Doctoral Student (Ph. D.) - Educational Leadership and Policy Studies
Oklahoma State University
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