Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Joyner Estay

Ridgefield,USA

Summary

Dynamic Sales personnel with a proven track record at P.T.I Office Furniture, adept in bilingual communication and sales management. Spearheaded innovative sales strategies, boosting market share, and forged strong client relationships. Excelled in multitasking across roles, demonstrating exceptional organizational skills and a detail-oriented approach. Achieved significant process improvements in maintenance and customer service, showcasing a commitment to excellence and problem-solving capabilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Manager / Customer Service HR

P.T.I Office Furniture
Ridgefield, USA
12.2021 - 08.2024
  • Operated 16' to 21' delivery trucks in the absence of team members, ensuring timely and efficient deliveries.
  • Prepared and confirmed proper paperwork given to the foreman to complete his work.
  • Organized and coded all documents related to due diligence for acquisitions.
  • Maintained lines of communication between the customer, ensuring customer satisfaction.
  • Attended to all customers' inquiries or concerns via phone and email.
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Established relationships with key clients, while maintaining existing customer base.

Assembly Worker

Devin
Statesville, USA
02.2018 - 12.2021
  • Moved, packed, pallet crates around the storage facility.
  • Maintain logs and records.
  • Operates Filler, Packaging, Box forming, and Palletizing Equipment.
  • Load packages and containers onto machines.
  • Supply line with raw materials with forklift, as needed.
  • Check for proper filling, seals, and damaged product.
  • Assembled components using hand tools and power tools.
  • Performed quality checks on finished products to ensure accuracy.
  • Followed blueprints, diagrams, and verbal instructions for assembly procedures.

Janitor/Maintenance

River Bay Corp
Bronx, USA
04.2012 - 02.2018
  • Trained 12 colleagues in performing comprehensive cleaning procedures across various building facilities to meet supervisory standards.
  • Led and collaborated with a team during peak seasons to ensure buildings were thoroughly cleaned and prepared for move-in readiness.
  • Developed an efficient waxing process that has been adopted by fellow porters, enhancing consistency and quality in building maintenance.
  • Executed a range of maintenance duties, including dust mopping, mopping, glass cleaning, buffing, vacuuming, scrubbing, wiping, and replacing dispensers and filters.
  • Conducted repairs on malfunctioning equipment to mitigate potential health hazards.

Education

High school -

Skills

  • Bilingual
  • Detail-oriented
  • Problem Solver
  • Sales Management
  • Communication skills
  • Adobe Photoshop
  • Forklift Operator
  • Organizational skills
  • Goal Setting
  • Resolution-oriented
  • Interior design
  • Sketchup

Certification

Driver's License, 08/01/22 to Present

Additional Information

Experienced in Team Leading, Adapt easily to new environments, concepts, Forklift Operator, Problem solver and great in multitasked responsibilities, Detail oriented with good communication and organization, Experienced in Adobe Photoshop, Sketchup Software, Enscape Rendering Software, Experienced in Windows versions (Word, Excel)

Personal Information

  • Authorized To Work: US

Timeline

Sales Manager / Customer Service HR

P.T.I Office Furniture
12.2021 - 08.2024

Assembly Worker

Devin
02.2018 - 12.2021

Janitor/Maintenance

River Bay Corp
04.2012 - 02.2018

Driver's License, 08/01/22 to Present

High school -

Joyner Estay