Joys Igban
Tulsa,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Chic-Fil-A
Sodexo Campus Services
09.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Concierge
Oral Roberts University.
08.2022 - 11.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Ticket Officer
Mabee Center
05.2022 - 08.2022
- Ensuring cleanliness of the arena.
- Answering Phone Calls.
- Filing
- Sold event tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
- Multi-tasking.
- Sold, printed and issued tickets to guests.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Office Clerk
Accounting Department, Oral Roberts University.
05.2022 - 08.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Education
Oral Roberts University
Tulsa, OKSkills
- Social Perceptiveness
- Organizational Skills
- Data Entry
- Microsoft Word
- Multitasking Abilities
- Attention to Detail
- Teamwork and Collaboration
- Public Speaking
- Task Prioritization
- Calm Under Pressure
- Self-Directed
- Verbal Communication
Languages
English
Native or Bilingual
Timeline
Chic-Fil-A
Sodexo Campus Services
09.2023 - Current
Concierge
Oral Roberts University.
08.2022 - 11.2023
Ticket Officer
Mabee Center
05.2022 - 08.2022
Office Clerk
Accounting Department, Oral Roberts University.
05.2022 - 08.2022
Oral Roberts University
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