Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jozeph Barrientes

Cape Coral

Summary

I am looking for a dynamic career opportunity that enables my work ethic, communication skills, and also provides opportunity for growth and achievement.

Overview

7
7
years of professional experience

Work History

Store Associate

Dominos's Pizza
09.2024 - Current
  • Assisted customers with product selection and inquiries, taking orders, and enhancing the overall experience.
  • Operated point-of-sale systems efficiently, ensuring smooth transaction processes.
  • Operated kitchen equipment efficiently, ensuring adherence to safety and cleanliness standards.
  • Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Clerk • Full-time

The King of Vape
09.2022 - 12.2023
  • Frequently exceeding sales goals, using extensive understanding of products, and with a genuine enthusiasm.
  • Creating strong customer connections, while employing upselling techniques to generate profit and new customers.
  • A reliable support line, known to fill in at other stores, and work doubles as needed. Always eager to be a team player, and boost team morale.
  • Managed inventory levels and ensured accurate stock replenishment across product lines.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Organized merchandise displays to optimize visibility and drive sales performance within store layout.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Budtender • Full-time

Reef Dispensaries
01.2021 - 07.2022
  • Developed strong customer relationships by actively listening and addressing concerns, resulting in repeat business and loyalty.
  • Educated customers on cannabis strains and products, enhancing overall customer experience.
  • Developed strong product knowledge to provide tailored recommendations based on customer needs.
  • Checked guests' photo identification for validity and age requirements.
  • Routinely upheld CCB compliances as well as Nevada state laws regarding product.
  • Processed customer transactions accurately and efficiently using POS systems in a high volume retail environment

Customer Service Supervisor Tier 3 • Full-time

Nintendo of America
07.2018 - 01.2020
  • Resolved escalated customer issues, implementing solutions that improved customer satisfaction ratings significantly.
  • Routinely operated various phone and computer systems to view knowledge articles, and various other information for our customers.
  • Promoted within 4 months due to my dedication to the job, and incredibly positive customer feedback.
  • Regularly received awards and company recognition for my outstanding support of the team, and effective display of de-escalation skills.
  • Provided ongoing feedback to team members, leading to improved communication skills and conflict resolution abilities.



Education

High School Diploma -

Redmond High School
Redmond, WA
06-2018

Skills

  • 5 Years of proficiency in computer programs; MS Office (Word, Excel, Power Point, typing speed 55 WPM
  • 4 years of reconciling money, POS cashier, tracking invoiced, and billing
  • 8 years of progressive customer service skills, leadership development, and solution based goals
  • 2 years of team leadership experience, applying feedback, and generating team morale
  • 4 years of experience managing inventory, and quality assurance

Timeline

Store Associate

Dominos's Pizza
09.2024 - Current

Clerk • Full-time

The King of Vape
09.2022 - 12.2023

Budtender • Full-time

Reef Dispensaries
01.2021 - 07.2022

Customer Service Supervisor Tier 3 • Full-time

Nintendo of America
07.2018 - 01.2020

High School Diploma -

Redmond High School

Similar Profiles

CREATE PROFILE