Jozette Hurtado

San Bernardino,CA

Summary

Dedicated and detail-oriented professional pursuing Medical Assistant training at UEI, demonstrating a strong commitment to transitioning into the healthcare field. Extensive experience in warehouse and distribution operations, retail sales, and supervision provides a solid foundation in customer service, cash handling, inventory control, and order processing. Exceptional problem-solving skills and a proven track record in training and supporting new hires facilitate effective supervision of daily operations, ensuring accuracy in fast-paced environments. Eager to leverage diverse skills and experiences to make a meaningful impact in the medical field.

Overview

years of professional experience

Work History

Warehouse / Distribution Associate

Grainger LADC

Mira Loma, CA

07.2021 - 07.2025

Performed outbound picking and packing of orders for correct branch, business, and customer locations
Verified orders for accuracy prior to picking and shipment
Assisted with inbound sorting and corrected incorrect or misplaced tickets
Ensured orders were processed correctly and released for picking in a timely manner
Trained new hires on warehouse procedures, safety, and workflow processes

Pack-to-Light & Jewelry Department Associate / Problem Solver

Kohl’s

San Bernardino, CA

07.2008 - 07.2021

Processed orders using Pack-to-Light systems, ensuring correct items and quantities were sent to appropriate store locations
Trained and supported new hires on Pack-to-Light operations and department procedures
Assisted with urgent and priority orders in the Jewelry department to meet strict delivery timelines
Resolved issues related to product packaging, handling, and order discrepancies
Acted as a problem solver by assisting associates with order-related questions and issues

Retail Sales Cashier / Supervisor

JCPenney

Montebello & Rancho Cucamonga, CA

02.1999 - 06.2006

Operated sales registers and accurately processed payments including cash, credit cards, and checks
Assisted customers with opening and managing store credit card accounts
Performed inventory tasks such as sorting, separating, and ticketing merchandise
Supervised department operations, including opening and closing procedures
Served as keyholder and managed the cash vault
Distributed cash to associates for register operations
Counted and balanced registers at the end of shifts to ensure accuracy and accountability

Education

Medical Assistant Program -

UEI College

High School Diploma - undefined

Schurr High School

Montebello, CA

Skills

Patient intake and medical history collection
Measuring and recording vital signs (blood pressure, pulse, temperature, respiration)
Assisting with patient examinations and procedures
Infection control and proper use of PPE
Medical terminology
Electronic Health Records (EHR) documentation
Appointment scheduling and patient flow coordination
Phlebotomy and specimen collection (if applicable / in training)
Administering injections and medications (as allowed by scope and training)
Room preparation and sterilization of instruments
HIPAA compliance and patient confidentiality

Professional communication with patients and healthcare teams
Customer Service & Sales Support
Cash Handling (Cash, Credit Cards, Checks)
Register Balancing & Cash Vault Management
Inventory Control, Sorting & Ticketing
Order Picking, Packing & Shipping
Pack-to-Light Systems
Quality Control & Problem Resolution
Training & Mentoring New Hires
Time Management & Attention to Detail

Timeline