Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jozlyn West

Summary

Dynamic individual with hands-on experience in many different areas of work and talent for navigating challenges in fast paced environments. I brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

AMR
10.2022 - Current


  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Monitored vital signs continuously throughout transports, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
  • Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
  • Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
  • Coordinated with hospital staff upon arrival at medical facilities, ensuring a smooth transition of care from prehospital providers to definitive treatment teams.
  • Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
  • Prepared patients for transport by securing them appropriately using stretchers or other immobilization devices when necessary.
  • Maintained clean and organized ambulances, ensuring a safe and efficient environment for both patients and colleagues.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Participated in ongoing training sessions and workshops, staying up-to-date on best practices in emergency medical care.
  • Provided emotional support to distressed patients during high-stress situations, fostering trust between the EMT team and those receiving care.

Maintenance

City of Cheyenne
06.2022 - 10.2022
  • I work by myself most day's, and I do Maintenance for the parks and I take care of 5
  • I mow, trim, clean, and make sure everything is working at my parks
  • I have to have time management and be able to finish all my parks in a week and have a good schedule for myself

Server

Shari's Cafe and Pies
03.2022 - 07.2022
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Retail Sales Associate

Murdoch's Ranch & Home Supply
07.2021 - 03.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and provided outstanding customer service.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.

Hostess

Olive Garden
11.2020 - 07.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Opened and closed seating sections according to volume of guests.
  • Took initial drink orders and relayed information to wait or bar staff.

Education

High school diploma -

East High School
Cheyenne, WY
05.2022

Skills

  • Retail Sales
  • Cashiering
  • Marketing
  • Restaurant experience
  • Host/Hostess
  • Busser
  • Front Desk
  • Food Safety
  • Food Service
  • Customer service
  • Serving Experience
  • Microsoft Word
  • Cleaning Experience
  • Food Production
  • Food Handling
  • Cash Handling
  • Merchandising
  • Time Management
  • Computer Skills
  • Microsoft Powerpoint
  • Mowing
  • Facilities Maintenance
  • EMT Experience
  • Vital Signs
  • CPR and first aid
  • Basic life support
  • Critical decision-making skills
  • Vital signs monitoring
  • Pre-hospital care
  • Triaging

Certification

  • Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
  • Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
  • National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.

Timeline

Emergency Medical Technician

AMR
10.2022 - Current

Maintenance

City of Cheyenne
06.2022 - 10.2022

Server

Shari's Cafe and Pies
03.2022 - 07.2022

Retail Sales Associate

Murdoch's Ranch & Home Supply
07.2021 - 03.2022

Hostess

Olive Garden
11.2020 - 07.2021

High school diploma -

East High School

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Jozlyn West