JP Moise
Las Vegas,NV
Summary
Security & Threat Management Specialist Defensive Tactics Security Experience Emergency Management Outgoing professional brings 10+ years in Security and Customer Experience with an adeptness in intelligence operations, as well as a profound grasp of terrorism-related matters and law enforcement protocols. Delivers integrity and an exceptional capacity to excel under high-pressure circumstances. Renowned for exceptional proficiency in law enforcement and extensive training at the Nevada Department of Public Safety Academy; achieved P.O.S.T. Certification with a Category I rating, establishing a robust foundation in criminal justice. Recognized for distinction of accomplishments in conducting thorough investigations, employing skillful interrogation techniques, and delivering meticulously detailed incident reports characterized by professionalism and precision. Skilled DPS Officer offering over 10 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Fontainebleau, Hotel And Casino, Las Vegas
Las Vegas, NV
04.2024 - Current
- Provide excellent guest service; assist guests by giving directions and answering questions in a friendly and courteous manner
- Follow policies and procedures
- Patrol the casino, hotel, and surrounding assets as needed
- Monitor and observe the casino, for disturbances, crimes, fire hazards, and undesirable persons and reports these issues to Security supervision
- Provide escorts and transports of all types, including Members with monies
- Write detailed incident reports
- Perform screening and access control
- Act as a first responder during emergency situations, assist injured guests, and applies first aid and/or CPR as necessary until professional help arrive
- Provide medical assistance
- Check the identification of guests to ensure that only those 21 years of age and older are allowed in gaming areas
- Control and direct traffic as needed
- Maintain confidentiality
- Attend Company training
- Address and report suspicious activity or other concerns
Armed Security Officer
Securitas Security Services USA
Southern Highland Golf Club, Las Vegas, NV
05.2022 - 06.2024
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Sales Contact Center Specialist II
Private National Mortgage Acceptance
12.2020 - 11.2023
- Proactively contacted clients to introduce new products and services, enhancing client relations and expanding market presence; provided strategic input on business plans to meet and surpass production goals, demonstrating a keen understanding of market dynamics
- Managed a robust sales pipeline to consistently meet or exceed targets, coupled with proficient handling of escalation issues, ensuring smooth operations and high client satisfaction
- Pioneered new training approaches and evaluation methods, incorporating feedback for course improvements; offered expert counseling to clients on mortgage loan solutions and adeptly connected them with suitable officers, adhering to loan types and state licensing requirements.
DPS Officer I
Nevada Department Of Public Safety
Las Vegas, NV
07.2016 - 03.2019
- Orchestrated comprehensive supervision of a caseload exceeding 100 individuals on probation and/or parole, ensuring punctual reporting, up-to-date records, and timely fee payments
- Diligently prepared and dispatched critical documentation to the courts, reflecting probation performance evaluations, compliance, and violations, leading to informed judicial determinations and recommendations.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Assistant Training Instructor March 2014-July 2016
Transportation Security Administration
03.2014 - 07.2016
- Implemented advanced training sessions for groups of up to 20 officers and incoming personnel, delivering comprehensive security curricula that encompassed lectures and interactive exercises, both in checkpoint environments and classroom settings
- Worked in close collaboration with senior leadership to conceive and execute lifelike training scenarios, resulting in notable improvements to the effectiveness of lesson plans, training tools, and course materials
- Conducted extensive research into pioneering training methodologies and continuously refined course content by incorporating a wide array of feedback
- This ongoing effort significantly contributed to the continuous enhancement of training programs and the successful certification of new Transportation Security Officers.
Transportation Security Off May 2013-March 2014
Transportation Security Administration
Las Vegas, NV
05.2013 - 03.2014
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
Education
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas
Las Vegas, NV07.2018
Skills
- QuickBooks - Mac / PC
- Microsoft Office Suite
- Report Writing
- Self-defense tactics
- Crowd Control
- CPR Certified
Websites
Certificationsawards
- Category I P.O.S.T Certified
- Concealed Weapons Permit (9MM), State of Nevada: Active
- Department of Homeland Security, Top Gun Award, 2016
- 99.04 detection rating on the threat Image Projection System
- Private Mortgage Company Best Specialist of the Month, March and May 2022.
Notablehighlights
- Managed a caseload of 128 Security offenders with the Nevada Department of Public Safety; provided armed security and access control at Southern Highland Golf Club.
- Orchestrated with senior leadership to innovate and implement a comprehensive training curriculum, enhancing screening protocols for Transportation Security Officers at McCarran International Airport under the auspices of the Department of Homeland Security, 2016.
Certification
- Nevada P.O.S.T Category I Certification, Nevada Department of Public Safety - 2016
Languages
French
Full Professional
Timeline
Unarmed Security Officer
Fontainebleau, Hotel And Casino, Las Vegas
04.2024 - Current
Armed Security Officer
Securitas Security Services USA
05.2022 - 06.2024
Sales Contact Center Specialist II
Private National Mortgage Acceptance
12.2020 - 11.2023
DPS Officer I
Nevada Department Of Public Safety
07.2016 - 03.2019
Assistant Training Instructor March 2014-July 2016
Transportation Security Administration
03.2014 - 07.2016
Transportation Security Off May 2013-March 2014
Transportation Security Administration
05.2013 - 03.2014
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas