JEAN PAUL BAQUIRAN
Sales Marketing Management.
Anchorage,AK
Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Sales Car Management and sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
11
11
years of professional experience
Work History
Senior Sales Consultant
Kendall Automotive Group
03.2024 - Current
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
- Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
- Utilized extensive communication and interpersonal skills to reach out to prospective leads through cold calling.
- Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Evaluated clients' needs and created plan of action to provide solutions.
- Boosted sales through effective management of 20 customer accounts and promotion of latest product.
- Identified prospects through cold calling, social media and trade publications.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
- Utilized new FOCUS and Reynolds and Reynolds system to track activities and set appointments.
- Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.
- Created sales presentations to highlight product benefits and enhanced bottom-line profits.
- Exceeded customer requirements with accurate and deliverable solutions.
- Increased territorial share by driving new market penetration strategy to address emerging customer and industry needs.
Uber Driver
Uber Technologies Inc.
04.2019 - 12.2023
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to develop and implement creative solutions to complex problems.
Sales & Leasing Consultant
Kendall VW, Audi, Porsche Of Anchorage
09.2018 - 05.2022
- As a Porsche, Audi, VW Ambassador. I Helped and assisted customers in finding their dream vehicle by identifying their needs.
- Solve for X, answered all questions and delivered the customer's needs assessment in order to help them have a VIP and red-carpet experience
- Closed and sold over 2000 units/ vehicles in 3 and a half years at Kendall Imports.
- Sold the most expensive vehicle in my sales career, a 2022 Porsche 911 GT3 $130K over MSRP $230.000.
- Created and executed a multi-faceted prospecting plan through calling, email, leveraging personal networks and following up on marketing generated leads.
- Developed and evolved the strategy and relationship with customers and managed the life cycle through accruing, growing and relating to customers.
- Demonstrated customer service skills to resolve conflicts within the sales process, and provided follow up to ensure customer satisfaction.
- Executed a variety of administrative responsibilities to help smooth the transition between, browsing, negotiating and purchasing to build knowledge base and widen new car sales experience to other brands.
- Resolved conflicts with customers with regarding issues with there vehicles and warranties.
- Inspected vehicles before and after new delivery and schedule 1st maintenance, offered 2nd deliveries and car washes, detail cleaners, and other services.
- Collected deposit's and 1st months payments and information in computer system CRM
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed high valued vehicles, and prepared leases, cash deals.
- Registered customers information, and data, tracking history and maintain updated records.
- Generated professional networks by engaging in professional, industry and government organizations.
- Worked closely with clients to facilitate appropriate loans, applications, CARFAX, OFAC reports, and credit reports.
- Developed and trained the new staff and showed them what are the expectations of the GM, Sales Managers, Desk Management was looking for in a sales team as well as sales and marketing goals.
Sales & Leasing Consultant
King Windward Nissan
06.2017 - 10.2017
- Called leads, customers in the CRM, and Sold to our local Marines and Navy in Hawaii.
- Greeted clients, showed new and pre owned vehicles, and prepared leases, purchases and extended warranties, along with provided extra protection on the vehicles.
- Distributed and followed up on service customers and asked if we can provide them free assessments on there current vehicles.
- Generated leads for sales and craigslist, facebook market through cold calls and referrals.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Sales and Marketing Coordinator
Mac Made Easy
01.2017 - 06.2017
- Create and execute multi-faceted prospecting plan through calling, email, leveraging personal networks and following up on marketing generated leads
- Develop and evolve the strategy and relationship with customer and manage the life cycle through accruing, growing and relating customers
- Demonstrated customer service skills to resolve conflicts within the sales process, and provided follow up to ensure customer satisfaction
- Executed a variety of administrative responsibilities to help smooth the transition between, browsing, negotiating and purchasing
- Build knowledge base and widen new car sales experience to other brands
- Achieved excellent customer satisfaction rate.
Manager
Silk Restaurant and Sushi Bar
05.2013 - 10.2016
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed and motivated employees to be productive and engaged in work.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
GED -
S.A.V.E. High School
Anchorage, AK09.1996
Skills
- Real Estate and Marketing
- Leadership and Management
- Negotiation
- Problem Solving & Conflict Resolution
- Interpersonal skills & Team Work
- Customer Acquisition
- Bilingual English & Filipino
- Experienced with: Microsoft Office Suite Online Agent ClarisWorks File Maker Pro AMSO Flexmis
- Advertising Strategies
- Outbound sales calling
- Product and service knowledge
- Business opportunity development
- Territory Growth
- Online Marketing
- Marketing strategy
- Sales process management
- Territory Management
- Pipeline Management
- Competitor Analysis
- Social Media
- Cold-calling
- Sales Presentations
- Sales Training
- Business process lifecycle
- Market Research
- Account Management
- Business Development
- Sales Analysis
- Salesforce proficiency
- Social Media Marketing
- New Business Development
- Sales proposal creation
- Budget Administration
Additional Information - Linkedin
linkedin.com/in/jean-paul-baquiran-623214194
Facebook.com/jpbaquiran
Instagram : @jpbb808
Twitter/X : @tlduso
TicTok : @lvlup4life
Timeline
Senior Sales Consultant
Kendall Automotive Group
03.2024 - Current
Uber Driver
Uber Technologies Inc.
04.2019 - 12.2023
Sales & Leasing Consultant
Kendall VW, Audi, Porsche Of Anchorage
09.2018 - 05.2022
Sales & Leasing Consultant
King Windward Nissan
06.2017 - 10.2017
Sales and Marketing Coordinator
Mac Made Easy
01.2017 - 06.2017
Manager
Silk Restaurant and Sushi Bar
05.2013 - 10.2016
GED -
S.A.V.E. High School
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