Japheth Torres

• Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
• Enhanced client satisfaction by delivering high-quality work within deadlines.
• Analyzed user feedback to gather input and identify areas required for improvement.
• Sustained a clean and organized workspace while adhering to project timelines and deadlines
• Assisted Customers via email and phone, resolving inquiries to enhance satisfaction and loyalty
• Manage inventory to meet customer demand, reducing shortages and ensuring stock availability
• Handle shipping logistics, ensuring timely and accurate delivery of merchandise
• Supported various construction tasks including framing, drywall installation, and site cleanup

• Oversee inventory, securing optimal stock levels while minimizing waste, generating cost savings.
• Implement tracking systems, enhancing accuracy and reducing discrepancies.
• Analyze data to forecast demand, reducing stockouts and overstock situation.

• Drywall repair
• Texture matching,
• painting
• flooring
• cabinet installation
• vanity installation
• turnovers
• deck building

• Interacting with clients, managed email. communications, ensuring timely responses and maintaining a high standard of client service.

• Facilitated client interactions, fostering strong relationships and improving client satisfaction.

• Coordinated and executed seamless and positive client feedback.

• Enhanced productivity and reducing operational costs.

• Skim coating
• Drywall installation & repair
• Crew training
• Flooring
• Painting
• Residential and commercial work
• Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
• Assisted upper management in achieving long-term company objectives with timely execution of key projects.
• Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
• Instructed employees on proper cleaning and sanitation of equipment and surfaces.
• Educated workers about proper safety procedures to prevent accidents and injuries.

Delivered superior customer service in every interaction and skillfully resolved conflicts.

• Completed installations of building structures, trim, flooring, and cabinetry.
• Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
• Read and interpreted blueprints to follow specifications of projects.
• Planned and executed work with proper tools and materials to maximize productivity.
• Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
• Planned projects by identifying necessary equipment, tools, and required assistance.
• Measured, drilled and sawed materials to perform successful home improvements.