Jacqueline Pullos
Salt Lake City,Utah
Summary
Dedicated and certified ophthalmic medical technologist with over 30 years of comprehensive experience in clinical settings. Passionate and committed to providing an excellent experience for every patient, every visit.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Independent Ophthalmic Clinical Consultant
Eye Tech Training
10.2022 - Current
- Deliver clinical staff training and consulting services that emphasized best practices, resulting in improved efficiency and productivity.
- Conduct staff skill evaluations and deliver targeted training to address identified gaps
- Facilitate 'Train the Trainer' workshops and IJCAHPO Certification Exam Prep courses for Eye Tech Training, Inc.
- Provide clinical expertise and guidance to medical staff.
- Identify opportunities for cost savings through improved efficiency in processes or technology implementation.
Staff Development Educator (formerly Staff Education Coordinator)
University of Utah — Moran Eye Center
2012 - 2022
- Enhanced the skill sets of over 50 ophthalmic technicians through the creation and execution of training programs across multiple sites.
- Evaluated employee competencies and provided relevant gap training
- Established and executed comprehensive advanced preceptor training initiatives to enhance the qualifications and skills of clinical training staff.
Education Lead
Moran Eye Center
2011 - 2012
- Managed educational initiatives and provided training to a group of more than 20 technicians
Triage Coordinator
Moran Eye Center
2008 - 2012
- Oversaw and optimized urgent care triage operations, efficiently conducting thorough preliminary assessments resulting in decreased wait times and streamlined patient flow
Ophthalmic Technician
Moran Eye Center
1999 - 2008
- Contributed to precise diagnosis and treatment planning by conducting comprehensive patient assessments and serving as a scribe in various ophthalmic subspecialties.
Ophthalmic Technician and Photographer
The Eye Foundation of Utah
1994 - 1998
- Performed preliminary patient work ups and scribed for multiple physicians
- Oversaw and managed clinic flow, supply ordering, and equipment maintenance and repair
- Performed Ascan biometry and IOL calculations for cataract surgery patients
- Coordinated and managed satellite clinics.
- Performed external, slit lamp, and fundus photography and fluorescein angiography
- Assisted in minor office procedures including chalazion I/D, lesion removal, pterygium excision, blepharoplasty revision, and RK/AK/LRI procedures
- Provided surgical counseling for cataract and refractive surgery patients
Ophthalmic Technician and Photographer
Ungricht Eye Associates
1991 - 1994
- Conducted detailed patient assessments, scribed, and performed contact lens fittings for spherical, multifocal, and toric soft lenses as well as RGP lenses
- Obtained insurance prior authorization for surgical procedures
- Performed fundus photography and angiography procedures
Ophthalmic Technician
The Eye Institute of Utah
1987 - 1989
- Performed foundational ophthalmic technician responsibilities including patient assessment, diagnostic testing, and scribing.
Education
Certificate in Optometric/Ophthalmic Assisting -
The American Institute of Medical And Dental Technology
Provo, Utah10-1987
Skills
- EMR: Epic (proficient), Nextech (familiar)
- Microsoft Office
- JCAHPO Certified: COMT
- Vision Assessment
- Manual Lensometry, Retinoscopy, Manual Refraction (plus and minus cylinder)
- Tonometry: Applanation, Tonopen, ICare
- Ocular Motility Assessment
- Pupil Assessment
- Visual Fields (Humphrey, Goldmann, Tangent Screen, Confrontation, Amsler Grid)
- Ophthalmic Diagnostic Testing & Equipment (Cirrus OCT, Atlas Topography, Pentacam, IOL Master)
- Surgery Scheduling and Counseling
- Clinical Education & Training
- Efficiency Optimization in Clinical Settings
- Clinical Best Practices
- Quality Improvement
Certification
- Certified Ophthalmic Medical Technologist (COMT), 2015 - Present
- Ophthalmic Scribe Certified (OSC), 2015 - Present
- Certified Ophthalmic Technician (COT), 2011 - 2015
- Certified Ophthalmic Assistant (COA), 1993 - 2011
- Corporate Trainer Certified (CTC), 2018 - Present
Volunteerism
Sundance Institute, Save our Canyons, Utah Food Bank, Interfaith Hospitality, First Home Health and Hospice, Revolution United, Legacy Initiative, Artists for Local Agriculture, Utah Arts Alliance, Friends For Sight, Moran Eye Center Global Outreach, Moran Eye Center’s Night For Sight Fundraiser, Moran Eye Center Charitable Surgery Day, Moran Vision Clinic at the SLC 4th Street Clinic, Moran Vision Clinic at the People’s Health Clinic, Foundation Fighting Blindness Vision Walk, Past Red Butte Lions Club Member, Former Orbis International Volunteer Faculty
Accomplishments
2014 JCAHPO 5 Year Faculty Award
2014 JCAHPO Foundation Virginia Boyce Humanitarian Award
2014 ATPO Favorite Speaker, Scientific Session
2015 ATPO Favorite Speaker, Grand Rounds
Timeline
Independent Ophthalmic Clinical Consultant
Eye Tech Training
10.2022 - Current
Staff Development Educator (formerly Staff Education Coordinator)
University of Utah — Moran Eye Center
2012 - 2022
Education Lead
Moran Eye Center
2011 - 2012
Triage Coordinator
Moran Eye Center
2008 - 2012
Ophthalmic Technician
Moran Eye Center
1999 - 2008
Ophthalmic Technician and Photographer
The Eye Foundation of Utah
1994 - 1998
Ophthalmic Technician and Photographer
Ungricht Eye Associates
1991 - 1994
Ophthalmic Technician
The Eye Institute of Utah
1987 - 1989
Certificate in Optometric/Ophthalmic Assisting -
The American Institute of Medical And Dental Technology
- Certified Ophthalmic Medical Technologist (COMT), 2015 - Present
- Ophthalmic Scribe Certified (OSC), 2015 - Present
- Certified Ophthalmic Technician (COT), 2011 - 2015
- Certified Ophthalmic Assistant (COA), 1993 - 2011
- Corporate Trainer Certified (CTC), 2018 - Present
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