Summary
Overview
Work History
Education
Skills
Timeline
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J.R. Carlson

Bolingbrook,IL

Summary

Accomplished Sales Agent with 10+ years of experience exceeding sales goals. Proven ability to build lasting relationships with customers and internal suppliers. Fluent in Spanish.

Overview

12
12
years of professional experience

Work History

Certified Sales Agent

Rod Baker Ford
Plainfield, IL
08.2021 - 08.2024
  • Greeted customers, identified their needs and wants, and provided assistance to make a purchasing decision.
  • Maintained accurate records of all sales activities in the company's CRM system.
  • Provided detailed information about vehicle features, trim levels, options and warranties.
  • Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
  • Negotiated with customers to close sales at agreed upon prices.
  • Maintained up-to-date knowledge of new models, features and accessories.
  • Demonstrated strong communication skills when interacting with customers both in person and over the phone.
  • Processed paperwork associated with vehicle purchases including title transfers, financing documents and trade-in agreements.

Sales/Buyer

Bob Martin Auto Sales
Joliet, IL
05.2012 - 07.2021
  • Welcomed customers, assessing their automotive needs
  • Assisted in developing customer financing options.
  • Prepared sales contracts and other necessary paperwork for vehicle purchases.
  • Experience in lane/simulcast buying.
  • Oversaw reconditioning processes

Education

Ford Master Certificated Sales Agent
Plainfield, IL

Ford EV Training

Skills

  • Bilingual ( English & Spanish)
  • Used cars familiarity sales/buying
  • Closing deals
  • Negotiation strengths
  • Proficient with [Software]
  • Follow-up skills

Timeline

Certified Sales Agent

Rod Baker Ford
08.2021 - 08.2024

Sales/Buyer

Bob Martin Auto Sales
05.2012 - 07.2021

Ford Master Certificated Sales Agent

Ford EV Training

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J.R. Carlson