J.R. Giberti
Wareham,Massachusetts
Summary
Skilled Senior Manager skilled in cross-functional collaboration. Optimizes processes and communication and drives results. Dedicated to continuously improving professional knowledge and business operations by applying top-notch skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Manager
Vibrent Health
Remote Office, MA
06.2024 - 08.2024
- Contract Role:
- Working on updating the delivery process and methodology to help streamline the process to be more efficient and faster
- Accountable for planning, execution, and closure process for implementation projects, adhering to project scope, timeline, and budget constraints
- Develop detailed process and set up of project plans, timelines, and resource allocations
- Identify and mitigate risks, proactively addressing any issues that may impact project delivery
- Monitor progress of milestones and deliverables, identifying dependencies and risks
- Manage all project phase documentation in Atlassian Confluence and Jira: developing and maintaining an overall Initiative Roadmap using Jira Advanced Roadmap, ongoing tracking of project activities and deliverables, management of Jira boards and creation or assigning of tickets for various teams
- Create metrics, KPIs and reports for tracking the success of implementation projects and the overall team
- Collaborate with internal teams, including software development, product management, research services, and customer success, to coordinate resources and deliverables
- Partner with technical teams on creating deployment and release schedules
- Working to update the implementation and delivery process to a more streamlined approach to increase speed and efficiency in delivering new projects
- Managed third-party vendors or partners to integrate external systems
Program Manager
Fortrea
Remote Office, MA
08.2020 - 05.2024
- Company Overview: Formerly SnapIoT, responsible for managing pharmaceutical clients, managing multiple one or more eCOA web software development projects
- Responsibilities start during the sales cycle and continue through successful project implementation and release
- Organize & run internal kickoff meeting, develop project brief & create development timelines
- Organize & run client kickoff meetings, outline roles & responsibilities, discuss high-level project plan/milestones, identify red flags & dependencies
- Organize and manage outside Vendors
- Manage multiple work streams across remote teams in many time zones
- Ability to work independently
- Attend Agile Spring planning, daily sprint standups & sprint retrospective meetings
- Review creative wireframes (UI/UX) & provide digital assets to development team
- Perform client review meetings, get milestone sign offs, develop UAT plan
- Prepare release materials for app submission to iTunes & Google Play
- Provide training as needed
- Provide support as needed
- Develop Customer relationships, schedule periodic calls with client to review Mobile app analytics/insights, manage ongoing enhancements, inform of new system features & advise on company mobile roadmap
- Successfully manage the relationship between the client & all stakeholders
- Vendor management and oversite
Consulting Project Manager
Independent Contractors
Remote Office, MA
10.2019 - 03.2020
- Contract Role
Customer Principal
Edetek
Remote Office, MA
04.2019 - 08.2019
- Contract Role
Senior Manager
Covance, Inc.
Remote Office, MA
02.2016 - 03.2019
Project Program Manager
Medidata Solutions
Remote Office, MA
12.2013 - 07.2015
Principal Project Consultant
Oracle Corp
Burlington, MA
11.2010 - 12.2013
Education
Bachelor’s Degree - Communications, Business
University of Rhode Island
Kingston, RI08-2001
Skills
- Project & Program Management Methodology
- Management of Implementation Projects
- Strategic Planning & Execution
- Supplier Relationship Management
- Expertise in MS Office Suite
- Risk Management
- Clinical Trial Process
- Regulatory Adherence
- Cross-Functional Team Leadership
- Information Technology Expertise
- Stakeholder Relationships
- Operational Efficiency & Improvement
- Strategic Business Planning
- Budget Management
- IRT
- EDC
- Clinical Supplies
- Data Management
- SaaS
- SharePoint
- Technical Presentation Expertise
- Clarity
- Documentation
- Net Suite
- Change Management
- SDLC
- Business Analysis
- Account Management
- Team Leadership
- Integration
- Open Air
- Veeva Vault
- Value calculation
- 21 CFR Part 11
- Agile Methodologies
- Waterfall Methodology
- Cost Management Expertise
- Proficient in MS Excel
- Strategic Problem Resolution
- Analytics
- Client Engagement
- Customer Retention
- Smartsheet Proficiency
- SQL Proficiency
- Strategic Resource Planning
- Team Building & Management
- Jira Task Tracking
- Workday
- eCOA
- Home Base
- Project & Program Delivery
- RFP
- Software demonstration
- SME
- Helpdesk
- Analysis
- Team Management
- Process definition & creation
- Delivery Management
- Process Management
- Governance
- Requirements gathering
- SOW creation
- Forecasting
- Financial Planning Proficiency
- Change Order creation
- Electronic Medical Record
- Bid defense
- Audit preparation
- Distributed Team Oversight
- Certified Scrum Master
Accomplishments
- Managed over 100 software implementation projects
- Over 80% of implementations were completed on time and budget
- Established implementation strategy, process, and model for DCT implementations
- Developed training for both internal account management and client teams
- Managed up to 8 full time direct reports and 2 contract employees responsible for 112 ongoing projects, budgets, billing, and KPI responsibilities on a monthly basis
- Responsible for client governance meetings prep and led presentations
- Established standard and custom KPI metrics
- Managed project & client team members as small as 5 up to 62 team members based all over the world
- Managed implementation budgets from $45k up to $5.75 million
- Managed implementation projects ranging in length from 3 weeks up to 24 months
- Managed both custom built systems implementation as well as standard ‘out of the box’ system implementations
- Increased existing client business by 55%
- Managed a client retention rate of 92%
- Tasked with difficult & demanding clients and responsible for completing the implementations and improving client relationships
- Spearheaded and led technical presentations for sales
Activity
- Alumni: University of Rhode Island
- MSPCA
- Big Brother Big Sister of Massachusetts
- American Diabetes Association
Certification
- Certified Scrum Master
- Scrum, Inc.
- Credential ID: RSM 8379737
Languages
English
Native/ Bilingual
Affiliations
MSPCA
Big Brother Big Sister of Massachusetts
American Diabetes Association
Timeline
Senior Manager
Vibrent Health
06.2024 - 08.2024
Program Manager
Fortrea
08.2020 - 05.2024
Consulting Project Manager
Independent Contractors
10.2019 - 03.2020
Customer Principal
Edetek
04.2019 - 08.2019
Senior Manager
Covance, Inc.
02.2016 - 03.2019
Project Program Manager
Medidata Solutions
12.2013 - 07.2015
Principal Project Consultant
Oracle Corp
11.2010 - 12.2013
Bachelor’s Degree - Communications, Business
University of Rhode Island
Similar Profiles
Jyothsna AnantaneniJyothsna Anantaneni
Google Analytics Specialist at Vibrent HealthGoogle Analytics Specialist at Vibrent Health
Rechita LallRechita Lall
Business Analyst at Vibrent HealthBusiness Analyst at Vibrent Health
Prasanna RamPrasanna Ram
Senior Product Manager at Vibrent HealthSenior Product Manager at Vibrent Health