JR Greenwood
Ogden
Summary
Dynamic Auto Body Technician with a proven track record at Caliber Collision, excelling in high-quality repairs and enhancing customer satisfaction. Skilled in workflow efficiency and critical thinking, I implemented process improvements that elevated service quality. Proficient in using industry-standard tools, I consistently delivered exceptional results while fostering a collaborative team environment.
Overview
6
6
years of professional experience
Work History
Auto Body Technician
Caliber Collision
05.2023 - Current
- Performed high-quality repairs on damaged vehicles using industry-standard tools and techniques.
- Conducted thorough inspections to assess vehicle damage and formulate repair plans.
- Collaborated with team members to streamline workflow and enhance operational efficiency.
- Maintained organized work area to ensure safety and compliance with industry regulations.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
Operations Manager
Global Vinyl Fencing
06.2022 - 05.2023
- Streamlined operational workflows to enhance production efficiency and reduce delays.
- Mentored team members on best practices for inventory management and quality control.
- Implemented process improvements that increased overall product consistency and customer satisfaction.
- Operation of routing machinery and software to create custom and common patterns, and schematics for vinyl fencing.
- Operation of company scheduling software to create a streamlined process from material pickup to installation.
- Operation of forklifts and other heavy machinery.
- Organization of material, yard, and inventory systems.
- Direct contact with the customer to provide utmost satisfaction with the material, color, and sizing of vinyl fencing.
- Preparing materials, hardware, concrete, and tools for various jobs in a day.
- Installation of fencing when installers were not available.
- Handling of unsatisfied customers, repairs, and warranties.
- Building, welding, and finishing of steel and vinyl gates and included hardware
Adventure Guide
Maverik Adventure's First Stop
04.2020 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced totals at shift end.
- Assisted customers with product inquiries, enhancing shopping experience.
- Trained new staff on cash handling procedures and customer service skills.
- Managed inventory levels through regular stock checks and replenishment orders.
- Resolved customer complaints promptly, fostering a positive store environment.
- Collaborated with team members to optimize workflow during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Maintaining a clean store front, including bathrooms, kitchen, and office
Education
High School Diploma -
Fremont High School
Farr West, UTSkills
- Store and Shop management
- Critical thinking skills
- Workflow efficiency
- Customer satisfaction
- High stress problem solving
- Computer and POS efficiency
- Effective communication skills
Timeline
Auto Body Technician
Caliber Collision
05.2023 - Current
Operations Manager
Global Vinyl Fencing
06.2022 - 05.2023
Adventure Guide
Maverik Adventure's First Stop
04.2020 - 03.2022
High School Diploma -
Fremont High School