Summary
Overview
Work History
Education
Skills
Timeline
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JR Greenwood

Ogden

Summary

Dynamic Auto Body Technician with a proven track record at Caliber Collision, excelling in high-quality repairs and enhancing customer satisfaction. Skilled in workflow efficiency and critical thinking, I implemented process improvements that elevated service quality. Proficient in using industry-standard tools, I consistently delivered exceptional results while fostering a collaborative team environment.

Overview

6
6
years of professional experience

Work History

Auto Body Technician

Caliber Collision
05.2023 - Current
  • Performed high-quality repairs on damaged vehicles using industry-standard tools and techniques.
  • Conducted thorough inspections to assess vehicle damage and formulate repair plans.
  • Collaborated with team members to streamline workflow and enhance operational efficiency.
  • Maintained organized work area to ensure safety and compliance with industry regulations.
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Inspected vehicles to identify and document repair needs.
  • Reassembled and replaced parts to complete body repairs.
  • Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
  • Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.

Operations Manager

Global Vinyl Fencing
06.2022 - 05.2023
  • Streamlined operational workflows to enhance production efficiency and reduce delays.
  • Mentored team members on best practices for inventory management and quality control.
  • Implemented process improvements that increased overall product consistency and customer satisfaction.
  • Operation of routing machinery and software to create custom and common patterns, and schematics for vinyl fencing.
  • Operation of company scheduling software to create a streamlined process from material pickup to installation.
  • Operation of forklifts and other heavy machinery.
  • Organization of material, yard, and inventory systems.
  • Direct contact with the customer to provide utmost satisfaction with the material, color, and sizing of vinyl fencing.
  • Preparing materials, hardware, concrete, and tools for various jobs in a day.
  • Installation of fencing when installers were not available.
  • Handling of unsatisfied customers, repairs, and warranties.
  • Building, welding, and finishing of steel and vinyl gates and included hardware

Adventure Guide

Maverik Adventure's First Stop
04.2020 - 03.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring balanced totals at shift end.
  • Assisted customers with product inquiries, enhancing shopping experience.
  • Trained new staff on cash handling procedures and customer service skills.
  • Managed inventory levels through regular stock checks and replenishment orders.
  • Resolved customer complaints promptly, fostering a positive store environment.
  • Collaborated with team members to optimize workflow during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintaining a clean store front, including bathrooms, kitchen, and office

Education

High School Diploma -

Fremont High School
Farr West, UT

Skills

  • Store and Shop management
  • Critical thinking skills
  • Workflow efficiency
  • Customer satisfaction
  • High stress problem solving
  • Computer and POS efficiency
  • Effective communication skills

Timeline

Auto Body Technician

Caliber Collision
05.2023 - Current

Operations Manager

Global Vinyl Fencing
06.2022 - 05.2023

Adventure Guide

Maverik Adventure's First Stop
04.2020 - 03.2022

High School Diploma -

Fremont High School