JR Jackson
Cumming,GA
Summary
Driven by results, I excelled at Allgood Pest Solutions/Rentokil NA by leveraging my leadership and problem-solving skills to enhance service accuracy and efficiency. I significantly boosted technician productivity and client satisfaction through innovative scheduling and technology integration. With strong financial acumen and a commitment to professional development, I am an encouraging manager and analytical problem-solver. My talents include team building, leading and motivating, and excellent customer relations and relationship-building skills. I am proficient in making independent decisions and using sound judgment to positively impact company success. I am dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pest Control Supervisor
Allgood Pest Solutions/ Rentokil NA
ALPHARETTA, Georgia
07.2013 - Current
- Conduct regular quality assurance checks on technician work, upholding high standards of service excellence.
- Optimize scheduling to maximize technician productivity while minimizing travel time between appointments.
- Manage inventory of pesticides and equipment, ensuring proper usage and cost-effective purchasing decisions.
- Develop and manage the department's budget.
- Monitor and control operational costs.
- Encourage and support continuous learning and certification for staff.
- Train new employees in proper safety procedures for handling hazardous materials.
- Enhance employee engagement through training, monitoring, and morale-building activities
- Conduct regular performance evaluations and provide feedback to staff.
Pest Control Technician
Allgood Pest Solutions
ALPHARETTA, Georgia
03.2010 - 07.2013
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Responded promptly to customer inquiries and complaints, providing exceptional service to ensure satisfaction.
- Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.
Termite Technician
Allgood Pest Solutions
Alpharetta, GA
07.2008 - 03.2010
- Ensured safety compliance by adhering to regulations and wearing appropriate protective gear during treatments.
- Conducted regular follow-up visits to ensure long-term protection against termite infestations for clients.
- Safeguarded client properties with diligent care during inspections and treatments, minimizing any potential damage or disruption.
Education
GED -
Dawson County High School
Dawsonville, GA08-2006
Skills
- Leadership: Strong leadership skills to motivate and guide the team
- Problem-Solving: Strong problem-solving skills to address challenges and find effective solutions
- Financial Acumen: Understanding of budgeting, cost control, and financial management
- Customer Service: Excellent customer service skills to build and maintain client relationships
- Communication: Clear and effective communication skills for interacting with clients, staff, and regulatory bodies
- Training and Development: Skills to train and develop staff, ensuring they are up-to-date with the latest practices and technologies
Certification
- Certified Operator- HPC
- Commercial Applicator- Mosq
Timeline
Pest Control Supervisor
Allgood Pest Solutions/ Rentokil NA
07.2013 - Current
Pest Control Technician
Allgood Pest Solutions
03.2010 - 07.2013
Termite Technician
Allgood Pest Solutions
07.2008 - 03.2010
GED -
Dawson County High School