Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc)
Honorably discharged United States Army Veteran and current Probation Officer. Approaching ten years of experience in community service (i.e., Healthcare, Probation, Ministry, etc.) resulting in adaptability and focus with a commitment to effectiveness. Goal-oriented with skills in case management and collaborating with social service agencies for cooperative support. Exceptional experience counseling individuals in high stress situations along with evaluating progress. Proficient communication skills as well as an aptitude to adhere to set standards of professionalism. A genuine heart for service.
Engage in Pima County’s Alternative Community Engagement Services (ACES) program to ensure the protection of children, rehabilitation of youth and community safety are of the highest priority while administering timely, impartial justice; along with providing innovative services.
• Domestic Violence Crisis Intervention / Safety Planning / Respite
• Community Resource Referrals.
Development of identity, goals and values by creating an atmosphere where youth are free to be different while understanding the importance of unity and community. Accomplished through ministry programs such as Bible studies, youth services, workshops, and similar events/activities.
• Youth Center/Ministry Project and Development Manager
• Youth Bible study instructor
• Youth Service Minister
Assisted doctors, therapist/counselors and nurses with treatment of patients who have various behavioral and psychological, physiological and/or behavioral difficulties. (e.g. disabilities, hospice, substance abuse, physical and emotional abuse)
Navigate rapidly changing stressful environments, both medical and non-medical. Duties include but not limited to patient care, treatment, sterilization, vaccinations, vitals, emergency response, delivery and transport of patients and medical records.
• Clinical/Trauma Medical Care Provider
• Medical Supply supervisor
• Clinical Supervisor
Verify account information and resolve customer complaints via phone, email, mail, or social media. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.
Strategic decision-making
Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc)
Various Proprietary Systems (Jusice Tools, JoltsAZ, Agave, etc)
Operating Systems (Windows, Mac, Android, iOS, etc)
Mental Health First Aid
SFC Higginbotham, Roger (February 2010)
-Consistently providing outstanding medical aid in support with operation Iraqi freedom.
LTC Kenneth, Coon (November 2011)
-Untiring dedication while increasing medical readiness and reducing delinquent physical health assessments.
SSG Velez Edwin (December 2012)
-Meritorious performance and untiring dedication in support of operation enduring freedom in Afghanistan.
MAJOR McGrath, Brian (June 2013)
-Exceptional performance during a real-world casualty situation. provided excellent medical support that is instrumental to the accomplishment of the mission in Afghanistan.
SSG Velez Edwin (June 2013)
-Reflecting great credit upon the United States Army during service while enlisted.
- Formulate and implement case plans
- Collaborate with mental and substance abuse services in the community
- Effectively navigate situations with individuals who are often offensive, hostile, or dangerous.
- Conduct interviews, participate in court proceedings
- Domestic Violence Education Instructor (Certified by Pima County)
- Crossroads Facilitator (Certified by APPA/NCTI)
- Real Colors Facilitator (Certified by APPA/NCTI)
- Motivational Interviewing Facilitator (Certified by Arizona Superior Court)
- Real Colors Facilitator (Certified by APPA/NCTI)
- Motivational Interviewing Facilitator (Certified by Arizona Superior Court)
Service
Interfaith Community Services (ICS) Volunteer
September 2019
- Transport food and necessary items various communities (geriatric, impoverished, etc.)
- Coordinate essential items transfers between ministries.
Amor Ministries (New Mexico Missions)
November 2017
- Build multiple residences for community members in under-developed areas of Puerto Penasco.
Casas Church Volunteer
December 2018
- Video Director
- Camera Operator
Operation Enduring Freedom (OEF)
December 2012
- Treated over 1,000 clinical, 300 critical, 40 trauma patients
- 100% Success on logistical support missions
Operation New Dawn (OND)
August 2010
-Assisted in humanitarian aid effort which consisted of five contracts in excess of 200,000.
Operation Iraqi Freedom (OIF)
November 2009
- Quick Reaction Team
- Transport and delivery of medical supplies
- Quick Reaction Team
- Transport and delivery of medical supplies
Mental Health First Aid
Cardiopulmonary Resuscitation (CPR)
Secret Security Clearance
Emergency Medical Technician - (EMT-B)
Advanced Cardiac Life Support (ACLS)
Pediatric Advanced Life Support (PALS)