Summary
Overview
Work History
Education
Timeline
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JR Mata

Santa Clarita

Summary

JR Mata is a highly skilled and results-driven hotel management professional with 10 years of comprehensive experience in the hospitality industry. Over the course of his career, JR has successfully led both individual hotel properties and multi-property operations, demonstrating exceptional leadership, operational excellence, and strategic foresight.

As a Hotel General Manager, JR has a proven track record in overseeing day-to-day hotel operations, ensuring efficient management of all departments including guest services, housekeeping, and food and beverage. His commitment to delivering superior guest experiences has consistently resulted in increased guest satisfaction scores, repeat business, and improved operational efficiency. JR is known for his ability to streamline processes, control costs, and drive revenue growth, all while maintaining high standards of service and quality.

In his role as an Area General Manager, JR has expanded his expertise to manage multiple properties within a designated region. His ability to balance strategic objectives with operational challenges across a portfolio of hotels has led to significant improvements in performance and profitability. JR excels at mentoring and training hotel management teams, establishing clear goals, and ensuring consistent execution across all locations. His strong analytical skills and market knowledge allow him to implement tailored strategies that address both local and corporate objectives, optimizing each property's performance.

With a deep passion for hospitality, JR Mata brings a balance of operational leadership and strategic innovation to every project. His hands-on approach, combined with his commitment to team development and guest satisfaction, makes him an invaluable asset to any hotel brand or management organization.

Overview

2026
2026
years of professional experience

Work History

Area Manager of Operations

Kimpton Hotels
2023 - Current
  • Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
  • Led a team of professionals, fostering a collaborative environment to achieve company goals.
  • Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
  • Increased overall efficiency by identifying areas for improvement and implementing best practices.
  • Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
  • Streamlined operations by implementing efficient management strategies and organizational systems.
  • Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
  • Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
  • Evaluated vendor proposals critically in order to select the most cost-effective options without compromising quality or service.
  • Championed innovative solutions that increased operational efficiency while minimizing environmental impact.
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
  • Reduced operational costs with thorough budget analysis and strategic resource allocation.

General Manager

Kimpton Hotels
2020 - 2023
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.

Assistant General Manager

Extended Stay America
2019 - 2020
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.

Senior General Manager

SLS Las Vegas, a Tribute Portfolio Resort
2018 - 2019
  • Streamlined operational processes for increased efficiency, leading to significant cost savings and improved customer satisfaction.
  • Spearheaded change management efforts during organizational restructuring, minimizing disruption to operations while successfully integrating new processes and systems into daily workflows.
  • Negotiated favorable contracts with vendors and suppliers, securing advantageous terms that positively impacted the bottom line.
  • Oversaw the successful execution of large-scale projects from inception through completion, ensuring timely delivery within budget constraints.
  • Implemented innovative solutions to address complex business challenges, resulting in improved organizational effectiveness.
  • Leveraged data-driven insights to inform management decisions on resource allocation, staffing levels, and performance improvement initiatives.
  • Optimized supply chain operations by identifying inefficiencies in existing processes, implementing corrective measures to streamline workflows.
  • Evaluated market trends and competitor activities for informed decision-making on pricing strategies, product development opportunities, and overall business direction.
  • Boosted employee morale through recognition programs that acknowledged outstanding contributions to company success.

Assistant General Manager

SLS Las Vegas, a Tribute Portfolio Resort
2017 - 2018
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Resolved problems promptly to elevate customer approval.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.

Education

Bachelor of Science - Business Administration And Management

Grand Canyon University
Phoenix, AZ
09.2022

Hospitality Management

Grand Canyon University
Phoenix, AZ
06.2018

Timeline

Area Manager of Operations

Kimpton Hotels
2023 - Current

General Manager

Kimpton Hotels
2020 - 2023

Assistant General Manager

Extended Stay America
2019 - 2020

Senior General Manager

SLS Las Vegas, a Tribute Portfolio Resort
2018 - 2019

Assistant General Manager

SLS Las Vegas, a Tribute Portfolio Resort
2017 - 2018

Bachelor of Science - Business Administration And Management

Grand Canyon University

Hospitality Management

Grand Canyon University
JR Mata