JR Miller
Cadiz,OH
Summary
Skilled sales and organizational development professional, with over 20 years of sales experience in business to business and customer direct sales. Adept in needs identification, planning, and implementation of products and services for large corporations, mid-sized businesses, and consumers.
Taking a strategic, people-focused approach allows to solve complex business challenges while working with internal/external stakeholders to align solutions with top level mission, vision, and goals. Conducted over hundreds of large scale sales/training presentations, and thousands of hours of delivering client presentations, product demonstrations, sales coaching, and mentoring.
Seeking to bring an uplifting, supportive and reliable demeanor with an ambitious and confident attitude to grow the team and organization.
Overview
22
22
years of professional experience
Work History
SaaS B2B Account Executive
ATANA (Previously known as Media Partners Corporation)
04.2021 - Current
- New Business Account Executive engaged in B2B direct sales highlighting business cases for partnering with Atana's solution providing training to small business (20-1000 employees) and mid-size (5000-10,000) companies and corporations
- Responsible for managing complete sales cycles, including: prospecting, initial sales calls/visits, evaluation, product demonstration, ROI, RFP, and closing.
Sales Manager
KEYSTONE AUTOMOTIVE INDUSTRIES (LKQ-KEYSTONE)
08.2018 - 01.2020
- Ran day to day activities of 3 sales locations including 2 retail sales locations
- Managed staff of 31 commission sales representatives (10 of which were located out of state) covering Ohio, Indiana, and Kentucky
- Responsible for managing team and individual sales goals in excess of $26M annually
- Managed all scheduling of meetings, activities and time off
- Conducted semi-annual and annual performance reviews
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Executive Dir. of Training
TIDEWATER FINANCE COMPANY
09.2013 - 06.2016
- Onboarded all new employees
- Created career paths for all departments company-wide
- Developed 360-degree employee review program with multiple competencies organization-wide
- Created sales training for sales team nationwide
- Responsible for identifying business process needs for all departments while developing and implementing remedies
- Created and monitored any and all change management that occurred organization-wide
- Onboarded outside vendors
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results
- Drove strategic improvements to enhance operational and organizational efficiencies
Dir. of Sales Training/Organizational Development
RESIDENTIAL FINANCE CORP.
08.2004 - 05.2013
- Conduct all training functions in 56 sales branches nationwide
- Conducted hundreds of sales training seminars
- Created customized sales method that garnered national award from Association for Talent Development.
- Responsible for all new hire orientation and job training
- Work with consumers to understand complexities of property acquisition and lending, consumer communication, understanding property title reports/ land surveys/ plot maps and appraisals
- Prospect and close consumer mortgage transactions (purchase and refinance)
- Managed team of sales representatives, providing guidance, coaching and support
Loan Officer
FIDELITY MORTGAGE
05.2002 - 05.2004
- Originated new business through outbound sales, processed own files to better understand processing roles and responsibilities
- Top 20% national sales ranking
- Developed strong relationships with customers through high levels of customer service
- Assisted customers in understanding loan terms and conditions to make informed decisions
- Originated, reviewed, processed, closed, and administered customer loan proposals
- Submitted loan applications to underwriter for verification and recommendations
Education
Graduate - College Prep
Cadiz High School
Cadiz, OHSociology / Psychology -
The College of Wooster
Wooster, OHSkills
- Successful Management and Sales Professional
- B2B & Public Facing Sales Strategies
- Retention & Expansion
- Strategic Project/Account Management
- Training Tools & Development
- Planning & Implementation
- Business Needs Assessment
- Vendor and Budget Management
- Microsoft Office Suite of Products
- Excellent Written and Oral Presentation Skills
- Skilled Public Speaker and Presenter
- CRM Expertise
- Sales Prospecting
- Consultative Selling
- Relationship Building
- Product and Service Knowledge
- Contract Negotiation
Accomplishments
- 17x Top Account Executive for New Business Sales 2021-2023
- 2016 Nominee for National Training Professional of the Year by The Business Training Library
- Winner of the 2009 American Society of Training and Development Award for Excellence in Practice in the area of Customer-Centric Sales Training
- Produced $842K in net new business, with an average deal size of $3,700 over 2.5 years
- Developed, participated in, and executed sales strategies resulting in a 93% increase in revenue generated over 3 years
- Maintained and grew relationships with key customers, contributing to an 82% retention and expansion rate year over year
- Participated in the creation and launch of 3 new products and 2 brand launches
- Negotiated and closed several multi-year contracts with key customers resulting in significant revenue growth
- Managed annual quotas of $26M in sales
- Represented my organization and served on multiple committees working with community organizations and local business leaders
- Worked to bring aboard multiple capital investors
References
Full References Upon Request
Timeline
SaaS B2B Account Executive
ATANA (Previously known as Media Partners Corporation)
04.2021 - Current
Sales Manager
KEYSTONE AUTOMOTIVE INDUSTRIES (LKQ-KEYSTONE)
08.2018 - 01.2020
Executive Dir. of Training
TIDEWATER FINANCE COMPANY
09.2013 - 06.2016
Dir. of Sales Training/Organizational Development
RESIDENTIAL FINANCE CORP.
08.2004 - 05.2013
Loan Officer
FIDELITY MORTGAGE
05.2002 - 05.2004
Graduate - College Prep
Cadiz High School
Sociology / Psychology -
The College of Wooster
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