JR Mircovich
Bayfield,COLORADO
Summary
Accomplished Assistant Manager of Sales at Family Dollar, adept in key account management and problem-solving, significantly enhanced customer satisfaction and sales revenue. Demonstrated expertise in staff management and sales strategy development, fostering long-term client relationships and team professional growth. Proven adaptability and a track record of achieving sales goals underscore a commitment to business development and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Assistant Manager of Sales
Family Dollar
08.2023 - Current
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
- Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
- Organized product demonstrations for prospective clients, showcasing features and benefits as part of persuasive sales pitches.
- Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
- Supported staff with training, guidance and confident leadership.
- Maintained open lines of communication between management, staff, and clients to ensure seamless service delivery.
Co Manager
Walmart
08.2003 - 08.2020
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Installation Technician
Point To Point Communications
05.2009 - 08.2011
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Conducted regular maintenance checks on previously installed systems, prolonging their lifespan and improving overall system performance.
- Installed fiber optic amplification units from coast to coast for banking system
US Air Force
Government
04.2001 - 08.2002
- Provided technical support during emergency situations, restoring normal operations quickly and minimizing impacts on customers'' power supply needs.
- Assisted in the design and installation of upgraded equipment, increasing overall power production capabilities.
- Reduced equipment downtime through proactive monitoring of system performance and scheduling preventive maintenance tasks.
- Increased power production efficiency by implementing innovative maintenance techniques and procedures.
- Coordinated scheduled outages effectively minimizing impact on customers while maintaining necessary maintenance activities.
Education
Power Production Specialist - Back Up, Power Generator Systems For Communication
Air Force
Wichita Falls, TX09.2002
High School Diploma -
Ingleside High School
Ingleside, TX05.1990
Skills
- Sales Presentations
- Key Account Management
- Sales strategy development
- Target setting
- Business Development
- Revenue Generation
- Staff Management
- Operations
- Data reporting
- Sales Goals
- Claims Management
- Vendor Management
- Customer Service
- Problem-Solving
- Time Management
- Reliability
- Active Listening
- Adaptability and Flexibility
- Sales Tracking
Accomplishments
After being discharged honorably from the Air Force. I obtained a 100 ton masters license for offshore crew boats and worked in the oil filled for a numerous years.
I also work for a company called Point Point communications, where I installed, repeaters amplifiers, and fiber optic cables all over the United States.
I have driven operated and maintain most any kind of equipment you would use in the field such as front loader, backhoe, forklift, excavator,ect
Timeline
Assistant Manager of Sales
Family Dollar
08.2023 - Current
Installation Technician
Point To Point Communications
05.2009 - 08.2011
Co Manager
Walmart
08.2003 - 08.2020
US Air Force
Government
04.2001 - 08.2002
Power Production Specialist - Back Up, Power Generator Systems For Communication
Air Force
High School Diploma -
Ingleside High School