J.R. Riley
Detroit,MI
Summary
I seek to obtain employment with a business that holds customer service, quality, and a structured effective operation in high regard. A business that can utilize my skills and work experience in a way to that is conducive with the company's goal.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kitchen manager/ Assistant General Manager
Ruby Tuesday
03.2015 - 05.2019
- Created a cross-training program ensuring FOH & BOH staff members were able to perform confidently and effectively in all positions
- Created and implemented staff health and safety standards compliance training program, achieving excellent scores from the Board of Health
- Successfully redesigned existing inventory system, ordering, and food storage practices, resulting in a significant decrease in food waste and higher net profits
- Recruited, hire trained, and coached over 45+ staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards
- Consistently exceed monthly sales goals by training staff on upselling techniques and by creating a featured food and beverage program.
Executive Chef Partner
Buca di Beppo Italian Restaurant
06.2019 - 09.2022
- Reduced food costs using seasonal ingredients, setting standards for portion size, and minimizing waste
- In charge of scheduling and receiving food and beverage deliveries while staying within the food cost and budget
- Prepared meals from scratch using authentic, well-known recipes to generate repeat business
- Inspected kitchens to assess the quality of food preparation and service, as well as the appearance of the food and the cleanliness of the production and service areas
- Pioneered the introduction of new menu items and oversaw the production of the wildly popular 'Game Day Menu'
- Established and enforced performance and service standards to maintain a consistent, high-quality environment dedicated to customer satisfaction.
Kitchen Manager/Assistant General Manager
Buddys Pizza Pub
09.2022 - 01.2024
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Payroll
- P&L
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Education
Some college (No degree) -
Oakland Community College - Orchard Ridge Campus
Farmington Hills, MISkills
- Inventory Management
- Food Safety
- Cost Control
- Menu development
- Budget Management
- Productivity Improvement
- Safe Food Handling
- Food and Beverage Management
- Money Handling
- Payroll Administration
- ServeSafe Manager
- Microsoft Team
- Advertising and marketing
- Program Administration
- P&L Management
- Schedule Management
- Customer Relationship Management
- Training and Development
Certification
- SafeServ certification: Food Handling
- SafeServ Certified: Alcohol
References
- Sal Aluzzo (ASL), 586-943-9441
- Jon McQueary (GM), 419-304-4924
- Marie Poston (GM), 480-349-2403
Timeline
Kitchen Manager/Assistant General Manager
Buddys Pizza Pub
09.2022 - 01.2024
Executive Chef Partner
Buca di Beppo Italian Restaurant
06.2019 - 09.2022
Kitchen manager/ Assistant General Manager
Ruby Tuesday
03.2015 - 05.2019
Some college (No degree) -
Oakland Community College - Orchard Ridge Campus