Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Sauppee

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Restaurant Owner/Operator

Chicho Bella Pizza & Subs
01.2018 - 11.2023
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Managed payroll, daily deposits, and cost controls.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Supervised daily activities of restaurant and employees.
  • Led restructuring of restaurant menu navigating POS system and interior design, resulting in increased customer satisfaction and profits.
  • Developed and implemented comprehensive business plan to maximise restaurant success.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Machine Operator

Carpenter Technology Corp
02.2014 - 01.2018
  • Used computer to accurately track item movements and enter completed work orders into system.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Transported inventory items to appropriate locations.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Restoration Crew Member

JDG Construction
01.2013 - 02.2014
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as [Type] and [Type].
  • Completed tear-down of existing structures and prepared for new construction.
  • Inspected damaged properties and contents to prepare job action plan.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Worked safely in disaster environment by adhering to company and quality procedures.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Executed tasks within time and budget constraints.

Contractor

Self-employed
02.2002 - 01.2014
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Hired and oversaw subcontractors to meet project needs.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Collaborated closely with clients to better understand entire project scope.
  • Managed day-to-day operations of consulting business.
  • Adhered to building codes and regulations in planning and construction phases for full project compliance.
  • Developed and implemented construction plans according to client specifications and expectations.
  • Prepared detailed project estimates for customers.
  • Worked with variety of tools and machines required for job completion.
  • Daily and annual bookkeeping for business
  • Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.

Juvenile Detention Officer

Berks County Youth Center
03.1996 - 02.2002
  • Completed incident reports when disorder or violence occurs.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Supervised inmates during mealtime and recreational time.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Booked new inmates into facility and processed inmates for release.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Restrained juvenile inmates when disturbances required physical intervention.


Delivery Driver

National Cleaners And Yorgey's Dry Cleaning
01.1994 - 03.1996
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Landscape Foreman

Industrial Grounds And Maintenance
06.1990 - 01.1994
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Installed and maintained landscapes at homes, offices, and parks.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
  • Developed lasting customer relationships and grew network over time.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Supervised team member performance to meet client deadlines and requirements.

Education

High School Diploma -

Central Catholic High School
Reading, PA

Skills

  • Marketing Strategy
  • Conflict Resolution
  • Quality Assurance
  • Social Media Management
  • Decision Making
  • Problem Solving
  • Customer Service
  • Staff Management
  • Menu Development
  • Construction Site Management
  • Renovation
  • Project Planning
  • Carpentry and Flooring Skills
  • Painting and Finishing
  • Forklift Operation
  • Machinery Operation
  • Attention to Detail
  • Power and Hand Tools
  • Lean Manufacturing
  • Material Handling
  • Documentation and Reporting

Timeline

Restaurant Owner/Operator

Chicho Bella Pizza & Subs
01.2018 - 11.2023

Machine Operator

Carpenter Technology Corp
02.2014 - 01.2018

Restoration Crew Member

JDG Construction
01.2013 - 02.2014

Contractor

Self-employed
02.2002 - 01.2014

Juvenile Detention Officer

Berks County Youth Center
03.1996 - 02.2002

Delivery Driver

National Cleaners And Yorgey's Dry Cleaning
01.1994 - 03.1996

Landscape Foreman

Industrial Grounds And Maintenance
06.1990 - 01.1994

High School Diploma -

Central Catholic High School

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John Sauppee