J Refugio Munoz
Oxnard,CA
Summary
Dedicated team player with a proven track record in customer service and operational support. Skilled in problem-solving and training new employees to enhance productivity and service quality, fostering a collaborative work environment.
Overview
15
15
years of professional experience
Work History
Clerk Hot Fds
Super Center Concept
Oxnard, CA
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate inventory records through regular stock assessments.
- Assisted in training new clerks on operational procedures and customer service standards.
- Collaborated with team members to streamline checkout processes for improved customer experience.
Clerk Hot Fds
Super Center Concept
El Monte, CA
10.2024 - 11.2025
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized inventory records to support stock management efforts.
- Assisted in training new clerks on operational procedures and best practices.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Resolved customer inquiries and issues promptly to enhance service satisfaction.
Employee
Poly Kids Corporation
Los Angeles, CA
02.2018 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Employee
Excel
Fort Morgan, CO
07.2014 - 12.2017
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Employee
Seaboard Farms
Holyoke, CO
04.2011 - 06.2014
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Skills
- Customer satisfaction
- Multitasking Abilities
- Flexible and adaptable
- Inventory assessment
- Peer relationships
- Confidentiality
- Multitasking
- Customer service
- Teamwork and collaboration
- Team collaboration
- Team building
- Materials organization
Timeline
Clerk Hot Fds
Super Center Concept
11.2025 - Current
Clerk Hot Fds
Super Center Concept
10.2024 - 11.2025
Employee
Poly Kids Corporation
02.2018 - 09.2024
Employee
Excel
07.2014 - 12.2017
Employee
Seaboard Farms
04.2011 - 06.2014