Jordan Familiar
Taneytown,MD
Summary
Reliable individual with a versatile background in customer service and security. Known for strong attention to detail and effective communication skills, ready to leverage expertise to improve customer experiences and operational efficiency.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
GreatClips
Diana Mcdole
Lusby, Maryland
07.2024 - 11.2025
- Working as a stylist for a big corporation allowed me to improve my skills in customer service, as well as customer retention.
- Cutting hair with precision allowed me to attain skills in attention to detail, and working with my hands to perform nimble movements.
- I am good at working with a team, but I am also able to thrive while working alone.
- I was the most requested stylist in the salon due to my ability to meet customers' needs.
- Strict and tight policies from management taught me to minimize waste and utilize supplies and equipment efficiently.
Security Officer
Allied Universal Security Services
San Diego, California
02.2024 - 06.2024
- Conducted thorough inspections of facilities to identify and mitigate potential security risks.
- Maintained detailed documentation of all security incidents and daily activities for review and analysis.
- Provided excellent customer service by greeting and assisting visitors and employees upon entry.
- Identified and reported maintenance issues that could compromise security of the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Food Service Worker
Arbys Resturant, Popeyes
Murrieta, California
01.2021 - 01.2022
- Worked multiple positions within the stores, allowing improvement in multitasking under fast-paced, high-pressure circumstances and work environments.
- Engaged with customers to ensure a positive dining experience.
- Supported inventory management by restocking supplies and monitoring expiration dates.
- Collaborated with team members to ensure timely meal delivery.
Food Delivery Driver
DoorDash
- Delivered food orders to customers promptly and accurately, ensuring high satisfaction levels.
- Coordinated with local restaurants to verify order accuracy before pickup.
- Managed multiple deliveries simultaneously, optimizing routes to enhance efficiency.
- Resolved customer inquiries and issues to promote positive delivery experiences.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA06-2020
Skills
- Problem-solving
- Dependable and responsible
- Quality assurance
- Fast-paced adaptability
- Waste minimization
- Effective communication
- Customer retention
- Time management
- Conflict resolution
- Team collaboration
- Attention to detail
- Customer service
- Basic math
- Multitasking Abilities
- First Aid/CPR
- Networking
Certification
Guard Card Security Certification
Timeline
GreatClips
Diana Mcdole
07.2024 - 11.2025
Security Officer
Allied Universal Security Services
02.2024 - 06.2024
Food Service Worker
Arbys Resturant, Popeyes
01.2021 - 01.2022
Food Delivery Driver
DoorDash
High School Diploma -
Vista Murrieta High School